Billing Client Support Specialist (Hybrid)

Company: Meditech
Location: Minnetonka
Posted on: January 15, 2022

Job Description:

Customer Support & Training - Minnesota, US Description MEDITECH sits at the intersection of healthcare and technology. Here, you can use your strong financial skills to work with customers in an effort to resolve issues within the billing application of our physician practice software. As a member of our Client Services & Implementation team, your job would involve:Providing support for our Enterprise Health Record while you work closely with customers including physicians and information systems staffTroubleshooting, researching, and solving customer software and system issuesActing as the primary contact for clientsAnswering customer questionsProcessing requests for software enhancements and system modificationsCorresponding with customers over the phone and through letters, fax and emailProviding customer education, both internally at MEDITECH and at customer sitesWorking on a variety of group projects, communicating with development staffMentoring co-workersTraveling 10-15% of the time, anywhere within the United States and Canada for customer visits What You Should Have Bachelor's or Associate's degree preferred and/or applicable training, education, or customer service experience, and/or relative military experienceExperience in a physician practice is preferred, but not requiredExceptional written and verbal communication skillsExceptional project management and organizational skillsAbility to work well independently and as part of a teamAbility to multi-task in a fast-paced environmentStrong interpersonal and presentation skillsCOVID-19: -This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. -MEDITECH will not sponsor applicants for work visas. This opportunity is available at our following location(s): Minnetonka

Keywords: Meditech, Minnetonka , Billing Client Support Specialist (Hybrid), Accounting, Auditing , Minnetonka, Minnesota