Financial Client Support Specialist (Hybrid)

Company: Meditech
Location: Minnetonka
Posted on: May 14, 2022

Job Description:

Customer Support & Training - Minnesota, US Description MEDITECH sits at the intersection of healthcare and technology. Here, you can use your skills to work with customers in an effort to resolve issues within the scheduling, registration, or billing applications of our software. As a member of our Client Services team, your job would involve:

• Providing support for our Enterprise Health Record while you work closely with customers including physicians and information systems staff
• Troubleshooting, researching, and solving customer software and system issues
• Acting as the primary contact for clients
• Answering customer questions
• Processing requests for software enhancements and system modifications
• Corresponding with customers over the phone and through letters, fax, and email
• Providing customer education, both internally at MEDITECH and at customer sites
• Working on a variety of group projects, communicating with development staff
• Mentoring co-workers
• Traveling 10-15% of the time, anywhere within the United States and Canada for customer visits What You Should Have
  • Bachelor's or Associate's degree preferred and/or applicable training, education, or customer service experience, and/or relative military experience
  • Experience in a physician practice or hospital is preferred, but not required
  • Exceptional written and verbal communication skills
  • Exceptional project management and organizational skills
  • Ability to work well independently and as part of a team
  • Ability to multi-task in a fast-paced environment
  • Strong interpersonal and presentation skillsCOVID-19: -This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. -MEDITECH will not sponsor applicants for work visas. This opportunity is available at our following location(s):
    • Minnetonka

Keywords: Meditech, Minnetonka , Financial Client Support Specialist (Hybrid), Accounting, Auditing , Minnetonka, Minnesota