Financial Client Support Specialist (Hybrid)
Company: Meditech
Location: Minnetonka
Posted on: May 14, 2022
Job Description:
Customer Support & Training - Minnesota, US Description MEDITECH
sits at the intersection of healthcare and technology. Here, you
can use your skills to work with customers in an effort to resolve
issues within the scheduling, registration, or billing applications
of our software. As a member of our Client Services team, your job
would involve:
- Providing support for our Enterprise Health Record while you
work closely with customers including physicians and information
systems staff
- Troubleshooting, researching, and solving customer software and
system issues
- Acting as the primary contact for clients
- Answering customer questions
- Processing requests for software enhancements and system
modifications
- Corresponding with customers over the phone and through
letters, fax, and email
- Providing customer education, both internally at MEDITECH and
at customer sites
- Working on a variety of group projects, communicating with
development staff
- Mentoring co-workers
- Traveling 10-15% of the time, anywhere within the United States
and Canada for customer visits What You Should Have
- Bachelor's or Associate's degree preferred and/or applicable
training, education, or customer service experience, and/or
relative military experience
- Experience in a physician practice or hospital is preferred,
but not required
- Exceptional written and verbal communication skills
- Exceptional project management and organizational skills
- Ability to work well independently and as part of a team
- Ability to multi-task in a fast-paced environment
- Strong interpersonal and presentation skillsCOVID-19: -This
position requires that you have received a COVID-19 vaccination
unless you have a valid religious, medical, or pregnancy-related
accommodation.In compliance with federal law, all persons hired
will be required to verify identity and eligibility to work in the
United States and to complete the required employment eligibility
verification form upon hire. -MEDITECH will not sponsor applicants
for work visas. This opportunity is available at our following
location(s):
Keywords: Meditech, Minnetonka , Financial Client Support Specialist (Hybrid), Accounting, Auditing , Minnetonka, Minnesota
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