Consumer Banking Market Leader - Expansion Market
Company: Bank of America
Location: Minnetonka
Posted on: August 5, 2022
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Job Description:
Job Description: At Bank of America, we handle the finances of
over 67 million client relationships every day, including helping
them save, borrow and invest for today and for their future. We
stand by our clients each and every day giving them the power to
realize their personal financial goals and help make their
financial lives better. If you join our team, we'll count on you to
care for, advise and guide our clients when they need us most -
whether they're just starting out, buying a home, building a family
or planning for retirement. We're looking for the next generation
of Consumer Banking Market Leaders - those with a vision for
growing a long-term career, building relationships and working with
a team of client professionals in one of over 4,000 locations
nationwide. The Consumer Banking Market Leader role provides the
opportunity to make a real impact, build a career in financial
services and develop talent. The role is ideal for those with a
passion for leading a team, operating as a business owner and
driving a client-centric culture to make clients' financial lives
better. As a Consumer Banking Market Leader, you'll leverage robust
partner relationships along with enterprise strategies and tactics
to manage and develop a team of Financial Center Managers and
Relationship Managers. You'll lead your team in providing an
exceptional client experience, understanding the needs of our
clients and ensuring clients are introduced to and provided with
the most appropriate solution to improve their financial lives.
From day one, you'll receive learning from our award-winning
Academy at Bank of America, including hands-on practice,
personalized coaching and dedicated support throughout your
on-boarding experience. With demonstrated success, you'll have the
opportunity to advance into roles such as an Operations Manager,
Performance Manager, Region Executive and a variety of other senior
leader opportunities across the organization with unlimited
potential to grow throughout the company. The Academy will support
you with dedicated programs, tools and resources throughout your
career journey. As a Consumer Banking Market Leader, you can look
forward to --- Building a successful career at Bank of America
through world-class learning and on-boarding programs that set you
up for success. --- Growing in your current role through one-on-one
coaching from Academy managers who are invested in your success and
learning programs that help you excel, build new skills or take on
additional responsibility. This includes ongoing professional
development to deepen your skills and optimize your expertise as
the industry evolves and changes. --- Continuously learn and
advance your career goals through intentional career paths to the
next best role. --- A benefits programs designed to meet the
diverse needs of our employees at every stage of their life and
help them plan for tomorrow. --- Progressive workplace practices
and initiatives that promote inclusion. We'll help you --- Use
resources and innovative technologies to optimize the client
experience. --- Gain in-depth knowledge of clients' financial life
priorities and connecting them to Bank of America solutions that
meet their financial goals. --- Lead a team and operate as a
business owner by observing and coaching team and individual
performance to collectively meet goals, establishing action plans
as applicable. --- Attract and retain talent by personally
investing in talent through interviewing and hiring financial
center employees. --- Understand solutions we provide and build
relationships with teammates and specialists to assist clients with
financial needs. --- Adhere to policies and procedures through
education of regulatory policies, employee and client safety
procedures and service delivery guidelines. --- Ensure day-to-day
activities comply with standards by observing and coaching
teammates in customer service, operational procedures, transaction
accuracy and client engagement. We're a culture that --- Believes
in responsible growth and has a proven dedication to supporting the
communities we serve. --- Provides continuous learning and
developmental opportunities to help people achieve their goals,
whatever their background or experience. --- Believes diversity
makes us stronger, so we can reflect, connect to and meet the
diverse needs of our clients and customers around the world. --- Is
committed to advancing our tools, technology, and ways of working.
We always put our clients first to meet their evolving needs.
Required skills: --- Is an enthusiastic, highly motivated
self-starter with a strong work ethic and intense focus on results,
acting in the best interest of the client. --- Collaborates
effectively to get things done, building and nurturing strong
relationships with key partners/clients across and outside of
organizations. --- Displays passion, commitment and drive to
deliver an experience that improves our clients' financial lives.
--- Has 5+ years' of demonstrated experience with sales/bank
operations and building, leading, managing and coaching a team. ---
Is confident in identifying solutions for clients based on their
needs and can resolve problems independently or bring in others as
needed. --- Communicates effectively and confidently, and is
comfortable engaging all clients. --- Has the ability to learn and
adapt to new information and technology platforms. --- Applies
strong critical thinking and problem-solving skills to meet
clients' needs as well as escalate as needed with sense of urgency.
--- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations. --- Can attract, recruit
and retain an effective sales and operations team. --- Efficiently
manages your time and capacity. --- Can manage complexity,
prioritize tasks, delegate and execute in a fast-paced environment.
--- Can interpret performance results, find opportunities to drive
success and hold others accountable to results. --- Can be flexible
to work weekends and/or extended hours as needed. --- Travel
required: Will vary depending on geography. --- Is proficient in
computer skills and professional programs (example: Microsoft
Office). --- Has the ability to pass compliance requirements.
Desired skills: --- Experience in financial services and knowledge
of financial services industry, products and solutions. ---
Experience in mortgage, retail or hospitality. --- Experience
working in an environment with individual and team goals where
goals were routinely met or exceeded. --- Undergraduate college
degree. --- Prior management experience. --- Bilingual skills.
Shift: 1st shift (United States of America) Hours Per Week: 40
Keywords: Bank of America, Minnetonka , Consumer Banking Market Leader - Expansion Market, Accounting, Auditing , Minnetonka, Minnesota
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