Appointment Scheduler
Company: Summit Orthopedics
Location: Woodbury
Posted on: April 2, 2026
|
|
|
Job Description:
At Summit Orthopedics, we recognize the significance each member
of the Summit Family has as they impact one another and our
patients on a daily basis.�� Be part of a patient-first
environment that lives into our values of:â?¯ Compassion,
Integrity, Excellence, Collaboration, Stewardship and Innovation
and a place where staff members feel respected and find a strong
sense of purpose in their roles, contributing to a familial
atmosphere characterized by mutual respect and enjoyment.â?¯ The
Appointment Scheduler will be responsible for registering and
scheduling inpatient and outpatient procedures and surgical
appointments for patients, clinics, physicians, and staff in a
courteous and efficient manner. Customer and quality service are
the main objectives. This is a full-time Appointment Scheduler
opportunity based at our Corporate Office in Woodbury, MN. Monday -
Friday schedule of 8:30 AM to 5:00 PM (subject to change). This
role will also be cross trained in some switchboard and clinic
navigator duties in addition to the scheduling role. Serve as the
front line of communication to patients by answering incoming phone
calls and providing a high level of customer service. Review
existing patient personal and insurance information for accuracy
and completeness. Register new patients by obtaining personal
demographics, insurance information, and verifying insurance
eligibility. Search appointment schedules for the physician,
location, date, and time that most closely meet the patient’s need.
Schedule and confirm patient appointments. Work with physician
teams and/or triage patient issues to determine the need for same
day appointments. Coordinate an interpreter for deaf or non-English
speaking patients. Follow all appointment scheduling protocols
established by the physician teams. Reschedule all patients that
have been scheduled on days that become blocked out. Determine when
to initiate communication with other departments/clinic
teams/customers to resolve issues. Take and respond to patient
complaints regarding appointment scheduling and route all others as
appropriate. Identify and communicate errors on patient accounts to
appropriate departments or members of management. Perform other
related duties and special projects as assigned. Summit's hiring
range for this position is $18.77 to $23.46 per hour The hired
candidate may be eligible to receive additional compensation in the
form of bonuses, differentials and/or deferred compensation. In
addition to our base salary, we offer a comprehensive total rewards
package that aligns with our vision of leading a healthy and active
lifestyle. This includes medical, dental, vision, disability, life
insurance, paid time off and 401(k)/profit sharing retirement plan.
If you are hired at Summit, your final base salary compensation
will be determined based on factors such as skills, education,
experience, and internal equity. Summit Orthopedics provides the
Twin Cities, Greater Minnesota and Western Wisconsin with the full
spectrum of orthopedic care including sub-specialty clinics,
walk-in care at our Orthopedic Urgent Care clinics, imaging,
bracing, therapy, surgery, and post-surgical stays at our Care
Suites. Our expert team of physicians, surgeons, physician
assistants, certified athletic trainers and therapists are part of
the 1100 employees who partner to provide quality care designed to
support a healthier, more active lifestyle.â?¯ Summit Orthopedics
is committed to providing equal opportunity to all employees and
applicants for employment in accordance with all applicable laws
and regulations of federal, state and local governing boards and/or
agencies.
Keywords: Summit Orthopedics, Minnetonka , Appointment Scheduler, Administration, Clerical , Woodbury, Minnesota
