Senior Marketing Research Analyst - Minnetonka, MN

Company: UnitedHealth Group
Location: Minnetonka
Posted on: March 24, 2020

Job Description:

Position Description

This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)

UnitedHealthcare is seeking a Consumer Insights Senior Analyst to join our team. This position will contribute to our Strategic Insights team, which has an increasingly important leadership role in driving growth for UnitedHealthcare and enabling our mission to help people to live healthier lives.

This role will support strategic insight initiatives that have visibility across various UnitedHealthcare business divisions, including our highly visible Net Promoter Score (NPS) programs across domestic and global products for consumer and clients.

Primary Responsibilities:



Develop, program, analyze, and communicate findings for experiential and interaction based surveys (with emphasis on NPS) across business lines Use data to identify customer needs and ways to improve the member experience and NPS Analyze connected data sources for new insights and action recommendations to improve NPS Compile data and findings from various sources, including NPS, to uncover stories and concisely present findings to drive change within the organization Consult with internal business partners to ensure the voice-of-the-member is a key driver for business decisions using presentations, reporting, meeting participation and ad hoc inquiries Understand business objectives and develop research plans that effectively address needs of internal clients Contribute to the success of a strong strategic insights group as a collaborative team member

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
Bachelor's degree
4+ year of experience analyzing data

Advanced skills in Microsoft, Word, Excel, and PowerPoint



Preferred Qualifications:
4+ years of experience with primary marketing research NPS Exposure Master's Degree in Marketing Research or business related field

Physical and Mental Requirements:

Strong project management skills with exceptional attention to detail

Strong communicator comfortable sharing insights with leaders across the organization Excellent organizational skills with a focus on accuracy and attention to detail Strong analytical and problem solving abilities Ability to work collaboratively across business lines, functions, and seniority levels Critical thinker and problem solver with passion for turning data into insights


Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Marketing Research Analyst, research analyst, research, marketing, UnitedHealth Group, Minnetonka, Minnesota

PandoLogic.Category: Science, Keywords: Clinical Research Coordinator

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