Customer Service-Front Desk Team Member
Company: Planet Fitness - PF Baseline Fitness
Location: Minneapolis
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Benefits: Employee discounts
Flexible schedule Free uniforms Opportunity for advancement Paid
time off About the Role: Join the dynamic team at Planet Fitness -
PF Baseline Fitness as a Customer Service-Front Desk Team Member!
This exciting role is perfect for individuals who are passionate
about fitness and dedicated to providing exceptional service to our
members in Edina, MN. Responsibilities: Greet and welcome members
and guests with a friendly and positive attitude. Manage front desk
operations, including checking in members and processing
memberships. Provide information about gym facilities, services,
and promotions to enhance member experience. Maintain cleanliness
and organization of the front desk area and lobby. Assist with
member inquiries and resolve any issues promptly and
professionally. Promote a positive and welcoming environment to
encourage member retention. Handle cash and transactions accurately
while adhering to company policies. Support team initiatives and
contribute to a collaborative workplace culture. Requirements: High
school diploma or equivalent; prior customer service experience
preferred. Strong communication skills and a friendly demeanor.
Ability to multitask and work in a fast-paced environment. Basic
computer skills and familiarity with membership management systems.
Passion for fitness and a commitment to promoting a healthy
lifestyle. Availability to work flexible hours, including evenings
and weekends. Team player with a positive attitude and a strong
work ethic. Proficient in problem-solving and conflict resolution.
About Us: Planet Fitness - PF Baseline Fitness has been a leader in
the fitness industry for over 25 years, providing a judgment-free
zone for all fitness levels. Our members love us for our affordable
pricing, state-of-the-art equipment, and welcoming atmosphere.
Employees enjoy a supportive work environment that encourages
personal growth and a passion for health and fitness.
Keywords: Planet Fitness - PF Baseline Fitness, Minnetonka , Customer Service-Front Desk Team Member, Customer Service & Call Center , Minneapolis, Minnesota
