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Vendor Management Coordinator

Company: TailWind Voice & Data
Location: Minnetonka
Posted on: February 16, 2021

Job Description:

TailWind's Vendor Management Coordinator ("VM Coordinator") is primarily responsible for identifying, vetting, and onboarding new technicians, material suppliers, and telecom providers ("Vendors") as well as assisting with managing and strengthening existing Vendor relationships. This role involves negotiating rates and pricing, ensuring Vendor documents are current and compliant, updating the Vendor database, assisting the operations team with sourcing technicians and dealing with escalations. The VM Coordinator is expected to analyze rates and prices, audit and validate invoices, and assist with developing strategies for cost savings and margin management.
Essential Functions

  • Negotiate pricing, terms, and service delivery with Vendors to meet TailWind and it's client's objectives while developing strong Vendor relationships.
  • Working with Vendors to ensure that their contact and billing information, Certificates of Insurance, W-9s, Vendor Agreements and more are current. Maintain TailWind's Vendor database with current Vendor information.
  • Communicate and negotiate with Vendors regarding labor and material rates, change orders, and system updates, including for emergency, special, or unique projects.
  • Assist with compiling data for Vendor performance, compliance, expectations, pricing, and discounts.
  • Resolve Vendor billing issues and disputes that arise, escalating internally when necessary.
  • Audit, analyze, validate, and approve telecom supplier invoices.
  • Reconcile telecom inventory to invoices.
  • Assist with the development and implementation of a strategic plan for sourcing new Vendors to fill geographic and technical voids while also identifying opportunities for strengthening relationships with larger/regional Vendors to improve TailWind's ability to more efficiently and profitably provide its 24X7X365 technician dispatch services.
  • Assist team with analyzing and addressing issues that arise at our client locations due to technician conduct and errors and communicate escalations and critical information to management.
  • Generate routine reporting as requested by management to assist with analyzing Vendors, job margin management, and more.
  • Document department processes and procedures.
  • Other duties as assigned.

Keywords: TailWind Voice & Data, Minnetonka , Vendor Management Coordinator, Executive , Minnetonka, Minnesota

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