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Director of Database Operations and Engineering

Company: CTI Education Group
Location: Minnetonka
Posted on: February 22, 2021

Job Description:

Job Description - Director of Database Operations and Engineering (2100001B) Director of Database Operations and Engineering - ( 2100001B ) CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience. Our Product and Technology division was formed to lead on our CWT 3.0 digital transformation strategy. With a team of highly skilled and experienced individuals, they deliver and manage efficient quality, and innovative travel technology solutions and technology services for CWT and its customers worldwide Key Responsibilities:

  • Manage a global team of DBAs who provide first line support, including engineering and architecture services in a 24x7 environment. Provide the team with technical leadership, mentoring, performance management and career development.--
  • Optimize operations by understanding underlying root cause and driving automation
  • Drive the adoption and standardization of monitoring tools and processes that actively monitor and alert on database issues and help automatically identify and resolve issues before they impact end users.
  • Conduct operational reviews (post mortem) to ensure support issues are addressed and database operations/optimization improvements are implemented improve database platform availability and performance.
  • Manage strategic partner/vendor relationships to provide maximum benefit for CWT. Work with vendors to understand and evaluate new features that improve reliability, availability, and reduce total cost of operations.
  • Take ownership of the database license procurement and management.
  • Develop and manage strong partnership with Service Operations / Management and other delivery teams to insure the successful execution of standard delivery, incident and change management processes.
  • Develop a multi-year vision/roadmap for database architecture. Develop and implement a technology plan that aligns with the vision/roadmap and drives the implementation of that roadmap at a global level.
  • Provide evaluation of new database technologies and provide recommendation for adoption of those that would benefit CWT.
  • Drive the automation and adoption of new technologies that improve and simplify operational support of the database portfolios.
  • Collaborate with other technical teams within CWT operations such as platform, networking, storage, security as well as development teams, to keep them current on our supported database platforms, new functionality, future roadmap and DBA service offerings.
  • Contribute to the definition of, and ensure the adherence to organizational and industry security standards (including PCI).
  • Develop and manage an annual budget including opex and capex budget items. Perform a monthly reconciliation of actual expenses vs budget and document variances and explanation of variances. Identify and report on saving opportunities that will improve service and reduce overall costs. Provide partnership and support to the various development organizations and assist in building out a strong DevDBA competency that provides database design and performance considerations through deeper understanding of the application #LI-AM2 Qualifications
    • 5+ years of technical management experience in a complex, distributed, highly available environment.
    • A minimum of three years of database design and management experience.
    • Database engineering experience with one or more of the following platforms: Microsoft SQL Server, MySQL, Oracle, MongoDB, Cassandra or similar technologies.
    • Project management experience strongly preferred.
    • Proven ability to develop architecture and design oversight that provides high availability, automation, operations standardization and scalability to the system/platform.
    • Experience in managing global services and organizations. Track record of meeting published uptime and SLA objectives.
    • Can effectively manage in high pressure environments with conflicting demands that change quickly.
    • Comfortably managing/working with abstract definition of--business strategy,--technical design and implementation goals.
    • Strong customer management skills. Have the ability to bridge separate/different points of view and effectively communicate the advantages of a proposed solution.
    • Ability to manage a budget and solid contract management skills.
    • Strong leadership skills and creative problem solving skills.--
    • Ability to covey technical information conceptually, logically and physically.
    • Must have credibility and be able to influence others to the appropriate actions
    • Demonstrable experience of first class stakeholder management
    • Ability to present and influence senior level business leaders
    • Excellent communication skills; ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources in a manner that is clear to each audience Education:
      • BS or BA degree in Computer Science, Information Systems or similar degree Primary Location Work from home : No Employment type : Standard Job Family : Information Technology Scope : Global Travel : Yes, 5 % of the Time Shift : Day Job Organization Experience Level : More than 10 years Job Posting : Feb 15, 2021 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class Use of this website signifies your agreement to the Terms of Use As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to . In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.TalentAcquisitonAmericas@mycwt.com

Keywords: CTI Education Group, Minnetonka , Director of Database Operations and Engineering, Executive , Minnetonka, Minnesota

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