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Director of Gov. Programs Quality Strategy - Minnetonka, MN

Company: UnitedHealth Group
Location: Minnetonka
Posted on: February 23, 2021

Job Description:

Director of Gov. Programs Quality Strategy - Minnetonka, MN We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The Government Programs Quality team within UnitedHealthcare is accountable for achieving high quality performance across clinical, pharmacy, member experience and operations for Medicare and Medicaid plans. This Director position will report to the VP, Quality Strategy, and will help lead the end-to-end Quality strategy development, goal-setting and performance tracking across all Quality functional areas; the development and articulation of industry thought leadership on specific metrics and the future of Quality programs; executive reporting and updates; and cross functional business initiatives that influence healthcare. As the Director of Quality Strategy, you will use an entrepreneurial mindset to support strategic initiatives, develop UHC c-suite reporting and updates, and craft business cases for innovative solutions to address the unique needs of our Medicare and Medicaid members. The position has visibility to and will collaborate with leaders from across the UHG enterprise, as well as be expected to drive strategic initiatives from problem identification through conceptual design. Additionally, you will have the opportunity to use business intelligence and leverage our analytics to drive industry leading opinions on the future of quality. Primary Responsibilities:

  • Create, maintain, update, and consolidate reporting for c-suite executives and Quality leaders to establish transparency in current performance.
  • Proactively gain a clear understanding of unique business needs and the market landscape to further our quality performance agenda. Communicate new innovations, industry changes, and the competitive environment to leadership.
  • Drive due diligence into unique business needs including market sizing and mapping, industry research to clarify key growth opportunities.
  • Develop business cases that deliver positive ROI with a sound operating model, cost structure, and success metrics. Recommend an action plan (i.e., buy, build, partner) for key leadership approval and implementation.
  • Work closely with the leadership team to define strategies, business plan, and goals that are actionable and measurable to achieve quality performance. Support the team's efforts in achievement and / or remediation of these plans.
  • Translate highly complex concepts in ways that can be understood by a variety of audiences.
  • Potential to manage and partner with a cross-functional team within the Quality team and across UHC and Optum to drive performance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • 5+ years of experience in summarizing and presenting data, reporting, and strategy development
    • Experience presenting to top leadership
    • Proven success working with ambiguity and tight deadlines
    • Advanced or higher level of proficiency with Excel and PowerPoint
    • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications:
      • Experience in corporate finance, investing, business development, strategic operations, or new venture development
      • Experience in the healthcare industry, preferably with Quality, Star Ratings, Medicare and / or Medicaid
      • Entrepreneurial and venture-like mindset
      • Highly collaborative, team player
      • Excellent verbal and written communication and presentation skills Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Director of Gov. Programs Quality Strategy, UHC,--Quality, Strategy, Medicare, Medicaid, Strategy Development, Reporting, Star Ratings, Minnetonka, MN, Minnesotagy, UHC,--Healthcare, Minnetonka, MN, Minnesota-- We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way. Getting an internship UnitedHealth Group is not only an opportunity to do something extraordinary with your summer, it's also an opportunity to land your first full time job. Most college students know the last internship before graduation is perhap--- So you've searched our open jobs and are ready to submit your application. But how do you know if a specific job is right for you? Here are four questions to consider before applying--- Here at UnitedHealth Group, we've adjusted the way we work as a result of COVID-19. At this moment, 90% of our non-clinical staff is working from home around the globe, prior to COVID-19 42% of our non-clinical staff was already working from home. Th--- UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and press or say 1 for Applicant to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Director of Gov. Programs Quality Strategy - Minnetonka, MN, Executive , Minnetonka, Minnesota

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