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Assoc Director, VBC Performance Analytics - Remote

Company: UnitedHealth Group
Location: Minnetonka
Posted on: January 8, 2022

Job Description:

Assoc Director, VBC Performance Analytics - Remote Requisition Number: 2013536 Job Category: Medical & Clinical Operations Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM You love to challenge the status quo. You thrive on exceeding goals, always making things better than you found them. Bring that passion to UnitedHealth Group and join us on a mission to help people live healthier lives. -As an Associate Director of VBC Performance Analytics Advancement in the Value Based Care and Population Health Division, you'll work with other high caliber people as you drive efficient and effective solutions to support the Value Based Systems of Care innovative models. You'll roll up your sleeves as you identify analytical needs and improvements in our reporting, manage partnerships with key informatics teams, and help define and align performance analytics across the multiple models being developed in support of a wider Value-Based System of Care rollout. When you get into the driver's seat of this role, you will be exposed to the Commercial, Medicare and Medicaid lines of business. You'll be able to show your expertise in clinical metrics development, analytical skills, knowledge of clinical workflows, and in collaborating with various parts of our department and our technical team to drive meaningful process improvements. This is no small opportunity. As an Associate Director, your skills are critical to helping our regional and national teams drive their operation and meet Medical Affordability and Quality MBO's. You'll take on tough challenges and create innovative solutions. Along the way, you'll grow and develop at a pace that energizes your career while you do your life's best work.(sm) -This role will report to the VBC and Population Health Management, VP of Division Administration. You'll be part of the Division's Program Management Office and will have direct accountability for driving our team's key performance scorecards and metric development, ensuring their needs are meet as new and innovative clinical models and value-based contracts are developed. This United Clinical Services role is part of the VBC and Population Health Management team which aligns population health management programs, improves medical / behavioral / social care integration, and shares analytics with providers, which improve care management. This program leverages marketplace shifts from fee for service to value-based care as we move providers along the risk continuum to enable more affordable care, better outcomes, and better patient satisfaction. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Support, monitor, drive and report on service level agreement / SLA expectations with partnering Medical Informatics team accountable for producing, consolidating and distribution of weekly, monthly, and quarterly key performance metrics and scorecard reporting for the VBC team
  • Review and manage intake requests for reporting needs, issues, and enhancements to prioritize work for the Medical Informatics team
  • Escalate as appropriate delays in service levels to ensure VBC team has critical reporting to meet operational needs
  • Manage annual affordability target setting process, templates, and rollout with VBC Sr. Leadership team covering national, regional, market, and provider level target setting across clinical metrics for each LOB
  • Create compelling proposals for approval by Sr. Leadership to drive continued improvement and simplification in program performance evaluation
  • Manage the VBC National Reporting Catalogue maintenance and usage, and facilitate the data governance committee oversight work to continuously enhance efficiencies and value of reporting
  • Establish Data Governance Committee accountabilities to drive reporting aligned to business needs of current and new VBC models
  • Help identify opportunities for clinical metric simplification and sophistication across core VBC contracting models such as ACO, MaPCPi, Spectrum, HPP, etc.
  • Work with various Health Care Economics and LOB Strategy teams to support ongoing advancement in reporting needs and alignment across multiple HCE teams
  • Drive key reporting improvement projects to align sources of truth across various reporting services
  • Use clinical experience to set direction and assess ongoing needs - what are we trying to solve
  • Provides program operational support on team needs such as PMO team templates; FTE time study projects & analysis; Reporting for portfolio management; Leadership reporting from the iPredict tool; etc.
  • Uses project tools and PM knowledge including project charters, scope definition, RASCI, process flows, business requirement gathering, IRAADs, risk identification, project status reporting and project methodology in managing project work
  • Collaborates with applicable internal and external partners to implement projects
  • Anticipates internal customer and team needs and proactively develops solutions to meet them You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • 3+ years of experience with Senior Management presentations, ability to create proposals and influence and drive key messages with senior leaders
    • 5+ years of experience managing and analyzing clinical performance metrics and solutioning
    • 2+ years of experience executing programs supporting national level team
    • Proven detail oriented and advanced analytical skills used in problem solving
    • Ability to build and manage relationships across a large enterprise
    • Ability to drive national solutions across different stakeholders creating alignment and agreement on business processes and requirements
    • Ability to work across multiple business areas (network, healthcare analytics, clinical SMEs, and medical directors)
    • Ability to create and drive stakeholder approval on scope definition, project charters and business requirements, actions items and issue resolution
    • Excellent verbal and written communication skills
    • Advanced to Intermediate level of proficiency with Microsoft Office products Outlook, Teams, Word, Excel, and Power Point
    • Proven strong analytical skills used in problem solving and analysis
    • Experience writing user stories in an agile development environment
    • Experience working with clinical content and clinical workflow or processes Preferred Qualifications:
      • Past work experience or a background in healthcare
      • Experience working in a cross-matrix organization
      • Experience creating performance reports using multiple data sources and services
      • Experience creating business process flows and creating user guides
      • Experience as a reporting analyst designing and producing reports for multi-LOB operations UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Careers with UnitedHealthcare. -Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do - your life's best work.(sm) Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Assoc Director, VBC Performance Analytics Our team members help close the gap in health care. Take a closer look and see how Lisa helps members navigate a complex health care system. We're committed to diversity and inclusion in everything we do. It's ultimately what helps us understand a variety of perspectives and provide quality care to our diverse member population. If you're interested in working for an organization that val--- A Nursing career at UnitedHealth Group can be challenging, yet very rewarding at the same time. Our Registered Nurses and Nurse Practitioners are caregivers through and through. At UnitedHealth Group, they work in a fast-paced environment directly wi--- At UnitedHealth Group we utilize many avenues to find the right candidates to fill open positions. One of which, involves asking our current employees to refer the people they know that would be a good fit for the company. Our employees have great in--- UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and say "Application Question" to be connected to Recruitment Services. Recruitment Services' hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Assoc Director, VBC Performance Analytics - Remote, Executive , Minnetonka, Minnesota

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