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Director of Strategic Insights Data and Analytics

Company: UnitedHealth Group
Location: Minnetonka
Posted on: May 11, 2022

Job Description:

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) Positions in this function produce innovative solutions driven by exploratory data analysis from unstructured, diverse datasets typically measured in gigabytes or larger. Applies knowledge of statistics, machine learning, programming, data modeling, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to prototype development and product improvement. Uses a flexible, analytical approach to design, develop, and evaluate predictive and prescriptive models and advanced algorithms that lead to optimal value extraction from the data. Works with analytics and statistical software such as SQL, R, Python, Hadoop and others to perform analysis and interpret data. This function is not intended for employees performing the following work: less complex analysis on small data sets; rules-based algorithmic or descriptive analytics; development of big data infrastructure. - Provides leadership to and is accountable for the performance of managers and/or senior level professional staff. Impact of work is most often at the operational or local business unit or market level. Lead, develop and mentor data scientists on team Utilize best practices in experience analytics and financial analyses to uncover new insights Leverage text analytics to support customer analysis and internal communications Lead marketing and brand analytical support Primary Responsibilities:

  • Lead team of data scientists -
  • Focus on NPS Advanced Analytics initiatives from design to final recommendations and provide thought leadership to analytics teams across the Enterprise
  • Utilize newest approaches in data science including predictive models, AI, machine learning capabilities and text analytics to drive better operating disciplines and to address top business objectives
  • Connect Analytics to Primary Brand Research & Insights
  • Apply advanced analytic approaches to uncover key operational metrics essential to experience -
  • Lead loyalty economic analyses to prioritize investments by leveraging advanced analytical capabilities to identify Enterprise-wide opportunities to achieve NPS goals and drive growth
  • Lead Enterprise-wide "NPS Analytics Community", a community of practice with 60 Data Scientists across Optum, UnitedHealthcare, and UnitedHealth Group, to collectively influence and impact NPS business strategies
  • Work with cross-functional team to evolve and analyze a connected experience dataset, including data ingestion and preparation, analysis and modeling, performance tracking and documentation
  • Build strong partnerships with cross-functional partners and analytic leaders across the Enterprise to ensure analytics are addressing top business objectives and expand discipline into marketing and digital analytics
  • Develop new and innovative data analytic services that support Enterprise growth or UnitedHealth Group's mission of "helping people live healthier lives"
  • Translate Data and Analytics into easily digestible stories You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Bachelor's degree or relevant technical discipline such as Statistics, Data Science, Mathematics, or related field
    • 10+ years of hands-on experience in data analysis and predictive analytics with machine -learning/statistical modeling techniques and experience with programming languages or packages such as SAS, Python, R, SQL and Tableau
    • 5+ years of experience with leading and developing an analytics team and translating data into clear, concise, and actionable recommendations for business partners
    • Experience synthesizing large amounts of data identifying trends and opportunities
    • Experience applying statistical methods and math to structured and unstructured data
    • Exploratory data analysis skills including understanding, cleaning, transforming, and reducing datasets prior to analysis
    • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance Preferred Qualifications:
      • Master's degree or relevant technical discipline such as Statistics, Data Science, Mathematics, or related field
      • Hands on experience with the following disciplines preferred:
        • NPS or customer experience measurement
        • Marketing Analytics
        • Digital Analytics
        • Quantitative consumer marketing research
        • Project management experience
        • Solid business acumen
        • Econometric Modeling To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm) - Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. - UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Director of Strategic Insights Data and Analytics, Executive , Minnetonka, Minnesota

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