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Assist Housekeeping Manager

Company: Minneapolis Marriott Southwest
Location: Minnetonka
Posted on: May 17, 2022

Job Description:

Why us?

Experience a re-energized hotel near Minneapolis offering an ideal location, nestled amongst walking paths and perfect for outdoor events, yet close to highways and attractions. The Minneapolis Marriott Southwest, a premier hotel in Minnetonka, MN, provides a haven for relaxing and socializing with an open lobby and our restaurant, Blue Birch, a perfect spot to eat, drink and gather.

Sage Hospitality is set to hire for the Minneapolis Marriott Southwest. You will contain a creative spirit that makes this Marriott come to life, all the while precisely managing the operation keeping the hotel profitable.

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Assists in implementing and enforcing procedural changes.

Responsibilities


-Supervise the housekeeping staff; planning, apportioning, and directing their work, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
-Assist the Executive Housekeeper in interviewing and selecting new employees for hire
-Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
-Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
-Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
-Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
-Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
-Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
-Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
-Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
-Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Keywords: Minneapolis Marriott Southwest, Minnetonka , Assist Housekeeping Manager, Executive , Minnetonka, Minnesota

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