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Senior Capability Program Manager - Telecommute

Company: UnitedHealth Group
Location: Minnetonka
Posted on: June 21, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)At Optum, part of the UnitedHealth Group family of businesses, we're getting the word out on where health care has to go in order to reach its fullest potential. And that's where you come in. -As a Senior Capability Program Manager, you'll strategically and tactically own, lead and manage the operational and technical development of business/systems capabilities and processes to achieve targeted performance goals, contractual or regulatory requirements are met, as well as attain/maximize technology return on investment. -Your role requires alignment to business and/or product strategy, effective design and development, and ongoing management of capability portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. You will be accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful business/systems capability delivery, maintenance and business performance outcomes. -Doing so effectively will positively impact millions of lives and help heal the health care system. In return, you'll have a lasting impact on our success and the support and resources of a Fortune 6 industry leader.Primary Responsibilities:

  • Plan and drive vision, design, project plans, development, execution, implementation and ongoing support of one or more large-scale business/technology capability investments. -Owns the capability holistically; manages with data and collaborative insight, anticipates what is happening within the business environment to define capability scope and improvements and associated compelling business case, business value statement, and customer story
  • Drives engagement with technology or operations on requirements and approach for desired business outcome. Program manage (direct and indirect staff) cross-segment business/systems capabilities and processes that require problem solving, relationship building, influencing and analyzing. Able to work independently managing a capability across its lifecycle, broadly applying prioritization framework to ensure efficient, accurate and timely implementation and day-to-day administration
  • Develop and execute cross-enterprise projects plans and strategies to enable business/systems capabilities and processes to achieve defined cost/benefit, business value, and service targets; Uses enterprise-wide thinking and business knowledge to solve problems; challenges current thinking. Clearly articulates vision and capability roadmap(s); Leverages credibility--offering insights, guiding discussions, challenging the status quo and providing alternative solutions; Relates tasks/activities to overall capability vision and strategy
  • Works with matrix partners across businesses and functional groups to translate required capabilities into concrete operational processes and measurement plans; -Aligns to business strategies -and translates into requirements for engineering teams; Validates requirements with businesses and engages with target users to test/confirm desired outcome
  • Creates business case for capability(ies) managed within role. Able to translate value across and within each business to leadership and stakeholders through written and verbal communication. -Translates value of capability into capital requests and business planning and implementation framework
  • Understands and can effectively discuss, document and present the application and business/systems implications of your business/ systems capabilities to stakeholders and leadership in support of planning, project and/or business reviews and reporting, funding decisions, and to assure timely and effective capability lifecycle and change management process. Accurately translates technical terms, challenges, opportunities and concepts to stakeholders. Leverages insights to adjust timelines and resource allocation
  • Define future capability direction that supports business strategy and new opportunities. -Makes recommendations and/or decisions on whether to maintain, invest, scale, or de-invest. Influence innovation across teams to ensure aligned, cohesive progress across multiple areas including technology, business/service -and care delivery operations, payer relationships, and third parties
  • Takes personal accountability for meeting high performance standards and agreed upon deliverables, taking responsibility for outcomes of decisions and actions; Facilitates decision-making process across teams; Seeks input from others to identify and analyze options, selecting a course of action based on best fit with desired outcomesIf you'd enjoy the challenge of owning a product from idea to implementation, this is an ideal opportunity for you. Never content with ?good enough,? you also need the perseverance to constantly enhance, track performance and improve your product in a highly matrixed environment.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • Bachelor's degree
    • 5+ years leading or project managing large business/technology initiatives, prioritization and development, personnel, and processes in health insurance industry, particularly in a payer-related capacity
    • 5+ years of experience working with Claims/transactional-related platform (Facets or comparable preferable) applications management/support functions
    • 5+ years of experience with SDLC and/or Agile methodologies
    • Proficient with most common business software - -MS Office products, Smartsheet, SharePoint
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications:
      • Project Management and/or Six-Sigma/Lean certifications
      • Experience with Medicare Advantage LOB
      • Experience with Visio, Process Mapping, User Guides
      • Masters in related field of role
      • Demonstrated ability to achieve goals in ambiguous circumstances and a highly matrixed environment yet work collaboratively with others and strong partner focus
      • Excellent organizational and influencing skills to manage diverse views and personalities to achieve consensus and effective delivery and SME support
      • Excellent written and verbal communication skills to convey ideas and information/analysis in a clear and concise manner to multiple levels, functional roles, and external partiesTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Senior Capability Program Manager - Telecommute, Executive , Minnetonka, Minnesota

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