General Manager
Company: Taco Bell
Location: Minnetonka
Posted on: September 21, 2023
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Job Description:
Job Category: General ManagerDate Posted: 08/02/2023 Share What
began as an idea between two brothers to open a Mexican restaurant
has since grown into one of the largest, privately held Taco Bell
franchisees in America. At Border Foods, we work with a
people-first mantra. From cooks to cashiers to restaurant managers
and beyond, we work together to bring to life the Core Values of
Border Foods. Welcome to our family where you will continue to
learn, evolve, and shape what comes next on our mission of making
lives better.
As a General Manager your mission is to reinforce the Border Foods
CORE values, to include Accountability, Integrity, Family,
Excellence, Teamwork, and Empowerment. At Border Foods, we will
unlock the full potential of our employees and guest's restaurant
experience by creating safe welcoming and supportive environments
where everyone can thrive.The purpose of the General Manager is to
make the lives of the employees and the guests better by creating
opportunities to positively impact life experiences. You are
responsible for the operation of the entire restaurant and building
a strong team that consistently provides customers great food and a
friendly experience.General Manager Core Values:Accountability &
Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all
assigned duties and serve safe, quality food in a friendly
manner
Scheduling and deploying the Team correctly
Monitors the performance of each Team Member and hold them
accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly
service
Maintains point of sale system by reporting all system failures and
verifies download accuracy (e.g. pricing updates, menu
changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.Family
& Teamwork
Creates unity in the team by building cross functional
relationships
Respond to Team Member questions and resolves employee issues in a
timely manner.
Provide a restaurant that is a safe place for team members to work
and customers to visit
Able to navigate challenging situations and provide appropriate
guidance
Motivates and supports the team through active listening and the
ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or
issues; demonstrating a sincere approach and desire to find an
effective solution.
Instills a recognition culture that creates a positive work
environmentExcellence:
Strategic planner creates short term and long-term strategies for
restaurant success
Delivers profit by utilizing and interpreting the P&L in order
to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan
for each new hire
Minimizes loss through strict observance of cash handling policies,
proper training of Team Members, and complying with all
accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste
management. Empowerment:
Builds the capabilities of their team while identifying teams'
strengths and opportunities
Provides learning and development opportunities for all Team
Members.
Offers guidance to Team Members regarding personal development
opportunities and career path.
Consistently demonstrates active and timely coaching
capabilities.
Seeks and shares ideas to help others succeed creating and
leveraging tools, resources, and information that fosters personal
and business growth.
Bringing others along, operationally, through use of tools.Required
or Preferred Experience:
Minimum of three years restaurant or retail experience, or combined
experience and education.
Experience with sales building, P&L statements, recruiting, and
training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings,
late night, weekends, and some holidays. Schedule demands may
change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Driver's license and vehicle insurance.
High school diploma or equivalent.Physical Demands:The physical
demands for this position are sits, stands, bends, lifts, and moves
intermittently during working hours. These physical requirements
may be accomplished with or without reasonable accommodation. The
duties of this position may change from time to time. Border Foods
reserves the right to add or delete duties and responsibilities at
the discretion of Border Foods or its managers. This job
description is intended to describe the general level of work being
performed. It is not intended to be all-inclusive.Border Foods is
proud to be an Equal Opportunity Employer of Minorities, Women,
Protected Veterans, and individuals with Disabilities and does not
discriminate based on gender identity or sexual orientation.
"You are applying for work with a franchisee of Taco Bell, not Taco
Bell Corp. or any of its affiliates. If hired, the franchisee will
be your only employer. Franchisees are independent business owners
who set their own wage and benefit programs that can vary among
franchisees."
Other details
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Keywords: Taco Bell, Minnetonka , General Manager, Executive , Minnetonka, Minnesota
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