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Licensed Behavioral Health Care Coordinator - Telecommute in MN

Company: UnitedHealth Group
Location: Minnetonka
Posted on: January 13, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
This role is dedicated to enhancing medical behavioral integration activities in medical primary care settings, as well as providing telephonic care management. The focus is to support implementation of Optum's behavioral health virtual collaborative care model. This position will support Primary Care Providers prescribing behavioral health medications by connecting them to a consulting Psychiatrist. As a Care Manager, you will be responsible for case management of mental health and substance use disorder services. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate levels of care throughout the entire treatment plan. This program will directly improve behavioral health care within the medical setting and coordinating with behavioral health specialty care
If you live within a commutable distance to Eden Prairie, MN, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Participate and collaborate with customers, stakeholders, and providers on various projects and initiatives
Serve as a key resource on behavioral health for primary care provider and our customer
Provide guidance on best practices in care coordination, linking patients to health plan and community resources, and self-management tools
Collaborate with Primary Care Providers & Psychiatrists
Provide support to members in the program through telephonic care coordination including assessments, psychoeducation, resource referrals, and translating medication questions and concerns to the Primary Care Provider
Educate members on their behavioral health benefits and coordinate services/care
Leverage data while implementing measurement-based care
Serve as the liaison between primary care practices and Optum Behavioral Health to address questions and resolve issues
Complete member assessments and individualized Care Plans to address members' needs
Telephonic visits with members to determine/coordinate treatment or resources to address members' complex needs
Managed transitions between care settings and/or discharge planning to ensure appropriate services/resources are in place for quality outcomes
Manage behavioral care coordination for all complexity levels
Make outreach calls to members and/or providers for coordination of behavioral and medical services

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Master's or doctoral degree in Psychology, Social Work, Counseling, Marriage and Family Counseling, or related field
Active, unrestricted, independent behavioral health license in the State of Minnesota (i.e., LICSW, LMFT, LP, LPC, or LPCC)
3+ years in a clinical/management role or equivalent managed care experience
Experience analyzing and interpreting data, and developing, distributing, and explaining reports on service delivery
Live within a commutable distance of our Eden Prairie, MN office location
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Preferred Qualifications:
Managed care experience
Medical or behavioral health collaboration within different organizations
Care coordination experience
Excellent verbal and written communication skills
Demonstrated ability to foster a culture of clinical excellence and build collaborative relationships
Agility to respond to shifting priorities and role requirements as circumstances change or unforeseen situations arise
Ability to interact effectively and work cooperatively with a variety of organizations and with individuals at all professional and non-professional levels
Strong -organizational skills
Strong -problem-solving skills
Ability to prioritize and work independently
Excellent project management skills
Excellent customer service skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Care Coordination, Care Manager, Behavioral Health, Mental Health, Substance Use, Substance Abuse, Managed Care, Social Work, Social Worker, Therapist, Counselor, Psychologist, Remote, Telecommute, Telecommuter, Work From Home, Work At Home, WFH, WAH, Eden Prairie, Minnetonka, Minneapolis, Maple Grove, St. Paul, Twin Cities, MN, Minnesota

Keywords: UnitedHealth Group, Minnetonka , Licensed Behavioral Health Care Coordinator - Telecommute in MN, Healthcare , Minnetonka, Minnesota

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