Customer Service Representative / Inside Technical Sales
Company: Stonebrooke Equipment
Location: Minnetonka
Posted on: June 21, 2022
Job Description:
Stonebrooke EquipmentCustomer Service Representative / Inside
Technical Sales / $40K-$50K / Burnsville, MNMust Haves:
At least 2+ years of customer service
experienceAt least 1 year inside sales experienceExceptional
customer service focus with attention to detailStrong
organizational skillsAble to multi-taskEducation: High School
Diploma/GEDWhy Us:Casual but supportive work environment.Great
company culture that believes in promoting from within.Quarterly
profit sharing.HSA with company contribution equal to 50% of the
annual deductible (with HDHP enrollment).Paid time off benefits:
PTO and sick time, 8 holidays.Tuition reimbursement.A break room
stocked with complimentary goodies such as coffee, sodas, and
sparkling water.Job Description:If you are passionate about
providing excellent customer service with a keen eye to technical
problem-solving and resolving customer needs, then this opportunity
at Stonebrooke is for you! Due to growth, we are adding a second
Customer Service/Inside Technical Sales position. Stonebrooke
follows these 6 core values Listen, Create, Over-deliver, Agile,
Commitment, Teamwork.-- -We want you to own and enjoy connecting
with prospects and customers.Essential Functions:Fields inbound
phone calls with a first call resolution.Checks and responds to
text requests daily.Answers E-mail requests within 2 hours.Assists
walk in, phone and email sales opportunities with recommended
solutions, and price quotes Maintains and assists Local
Dealers.Helps with the sale of used and outdated products.Completes
SMB quote requests as quickly as possible (using SMB costing
sheet).Sends out customer requested sales/product information same
day.Enters orders and confirms with customers.Creates OnContact
quote follow up tasks.Sets up of vehicle transportation via
transporters as needed.Invoices orders, processes payments, creates
quotes and credits as needed.Alerts Fleet clients that their upfits
are complete.Resolves customer billing invoicing and payment
issues.Resolves customer orders and quote issues.About
Us:Stonebrooke Equipment is a commercial vehicle upfitter.-- - We
started as contractors, so we have a deep understanding of the art
and science of our business, and how equipment choices relate to
productivity and performance.-- - We understand that our people are
our most valuable asset, and we believe in promoting from within,
providing the resources for long-term career progression and
development. We strive to make our organization a place where you
want to be, a place where you are proud to work, and a place where
you can contribute in a meaningful way.The person we seek embodies
our values of: Listen, Create, Over-Deliver, Agile, Commitment, and
Teamwork. -- -Note: We are currently located in Burnsville but
will-- -soon move to a new office in Rosemount.Posted: 26
daysBenefits:
- Healthcare
- Dental
- Vision
- 401(k)
- Education Assistance
- Paid Vacation
- Paid Holidays
- Paid Sick Days
- Health Savings Accounts (HSAs)
- Life Insurance
- Long-term Disability
- Short-term Disability
- Paid Jury Duty LeavePandoLogic. Keywords: Customer Service
Representative, Location: Minnetonka, MN - 55345
Keywords: Stonebrooke Equipment, Minnetonka , Customer Service Representative / Inside Technical Sales, Hospitality & Tourism , Minnetonka, Minnesota
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