MinnetonkaRecruiter Since 2001
the smart solution for Minnetonka jobs

Seeking General Manager for High Volume Store Duke's on 7. Must love dogs

Company: Craft & Crew Hospitality
Location: Minnetonka
Posted on: June 24, 2022

Job Description:

Craft & Crew Hospitality is now hiring for a Full-time General Manager. We are looking for a dynamic candidate who will align with our core values and promote a positive culture and environment for our guests and crew.We offer Salary + Bonus, Paid Time Off (PTO), Health Insurance packages, Cell Reimbursement, and advancement opportunities.This position is responsible for ensuring profitable restaurant operations while overseeing the front-of-house staff in their department. Primary functions of this role are hiring, interviewing, training, scheduling, coaching, and developing of hourly staff. Additional responsibilities may include: addressing guest issues, motivating staff, promotions/events, ordering, and other administrative tasks.The right candidate will have 5+ years in Restaurants(Hospitality), Open/Flexible availability, Leadership or management experience, Excellent communication skills, Computer skills, Experience with training/interviewing, and a Positive Attitude.Please watch the career pathway video:Please watch our core value video:
General Manager Job DescriptionSummaryThe General Manager is responsible for the daily profitable operations of the restaurant. This includes ensuring guest satisfaction, management of a staff of employees in the FOH and BOH, recruiting/hiring/training of a staff of employees. Overseeing the ordering of food, liquor, and supplies to maximize profitability. The GM reports directly to David Benowitz.Primary Responsibilities Include:General

  • Manage and oversee all areas of the restaurant including: Service Floor, Host Stand, Expo Line, Bar, and Kitchen. Work with your team to come up with solutions for issues and/or concerns. Make final decisions on matters of importance.Financial
    • Adhere to all company standards and service levels to increase sales and work to minimize costs, including: Food Cost, Liquor (Beverage) Cost, Labor, Supplies, Repairs, etc.
    • Responsible for ensuring that all financial reporting is completed as necessary without error and timely, according to company procedures.
    • All time card editing has been done accurately and payroll reports are given to Payroll/Accounting without errors no later than Noon on biweekly Mondays.Guest Service
      • Ensure Craft & Crew Hospitality Core Values are understood and used by all team members
      • Guarantee positive guest experience in all areas
      • Respond to guest complaints as they occur. Take appropriate actions to ensure repeat guests. Train and develop a team of assistant managers and supervisors to handle guest issues appropriately and according to company policy and procedures.Personnel
        • Provide direction to employees regarding the operational and procedural issues. Use a coaching mentality to help managers and employees learn and develop new skills.
        • Interview hourly employees. Direct hiring, supervision, development, and when necessary discipline and termination of employees.
        • Oversee training of new hire employees from day one through 30-day performance evaluations.
        • Provide ongoing feedback to all staff. Maintain open lines of communication with every member of your team.
        • Establish clear expectations and perform Performance evaluations every 90 days with all team members.
        • Using Hotschedules, forecast sales and labor weekly. Prepare schedules so that all shifts are staffed at appropriate levels according to company policy and procedures. Schedules will be posted 7-10 days in advance.Operations
          • Manage shifts which include: daily decision making, scheduling, planning, and upholding standards for quality food, beverage, service, and cleanliness.
          • Estimate food and beverage costs. Supervise portion control in kitchen and bar in preparation and minimization of waste.
          • Ensure a safe and healthy work environment free from hazards. Complete any accident investigation forms and procedures according to company policy and procedures.
          • Come up with creative solutions for small issues to keep business as usual. Examples: product substitution, modification of the existing product, staffing, etc.
          • Maintain a professional and positive restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Food Safety
            • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, dining, and bar areas. Ensure compliance with operational standards, company policy, federal/state/local laws, and ordinances.
            • Responsible for high standards of food safety.
            • Must be ServSafe manager certified.Qualifications
              • A College degree is preferred. A combination of 10+ years in Industry with 2+ years in management is an alternative.
              • Proficiency with computers (MS Office)
              • Must be eligible to work in the United States
              • Must agree to background and credit checkCompensation & Benefits
                • Salary
                • Group Health Insurance Plan w/ Dental & Life options
                • 2 Weeks PTO Annually (Starting)
                • Cell Phone Contribution Monthly
                • Health Club MembershipPersonal Requirements
                  • Positive attitude, Leadership ability, Outgoing, Self-Disciplined and Motivated.
                  • Welcoming, pleasant and friendly demeanor. Must have a neat and clean appearance and look professional at all times.
                  • Ability to motivate staff and work as a functional member of the team.
                  • Excellent communication skills to manage individuals and work with a diverse staff of people.
                  • Ability to coordinate and multi-task several tasks effectively while always maintaining restaurant standards and company procedures.
                  • Must be able to work effectively under pressure to solve problems and coordinate a wide range of activities.
                  • Ability to determine the employability of applicants comparing experience and qualifications for positions.Accountabilities
                    • Keep the Leadership team fully informed of all issues (i.e. problems, unusual matters of significance, and positive events) and take prompt corrective action where necessary or suggesting alternatives.
                    • Completes responsibilities and performance objectives timely and accurately.
                    • Maintains favorable working relationships with all company employees to foster and promote cooperation, collaboration, and a harmonious working climate that is conducive to high employee morale, productivity, and effectiveness.
                    • Fully adopt and execute Craft & Crew Core Values.
                    • Performs additional responsibilities and duties as requested.Supervision of others
                      • 50+ total with up to 25 per shift.Working hours and Schedule
                        • Scheduled 45 hours on-site each week

Keywords: Craft & Crew Hospitality, Minnetonka , Seeking General Manager for High Volume Store Duke's on 7. Must love dogs, Hospitality & Tourism , Minnetonka, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Minnetonka RSS job feeds