Critical Operational Sr Trainer - Telecommute
Company: UnitedHealth Group
Location: Minnetonka
Posted on: May 9, 2022
Job Description:
UnitedHealthcare is a company that's on the rise. We're
expanding in multiple directions, across borders and, most of all,
in the way we think. Here, innovation isn't about another gadget,
it's about transforming the health care industry. Ready to make a
difference? Make yourself at home with us and start doing -your
life's best work.(sm)Here, you're expected and empowered to be your
best, to grow and to develop your skills. -Trainers with
UnitedHealth Group have the opportunity to train talented
individuals and exceptional professionals. This a great opportunity
to affect the delivery of training programs across a Fortune 6
Organization. In this role, the senior trainer will keep abreast of
various training delivery techniques, business processes, products,
and systems in specific areas of expertise. This could encompass
training of Claims or Customer Service individuals in the Training
Delivery Operational functions and could include some aspects of
the design process.This position is full-time (40 hours/week)
Monday - Friday. Employees are offered flexible schedule working
somewhere between 7AM and 5PM based on respective time zone.You'll
enjoy the flexibility to telecommute* from anywhere within United
States as you take on some tough challenges.Primary
Responsibilities:
- Plan:
- Identify the training goals, dependencies, audience, and
timelines
- Identify the appropriate delivery approaches, media, and
methodologies
- Apply principles of adult learning and training best practices
to create effective and innovative solutions
- Anticipate business training needs to proactively develop
solutions and training plans
- Develop:
- Create individual course curriculum and materials for varying
audiences including beginner, advanced and refresher levels to meet
training requirements and business needs -
- Coordinate with stakeholders to develop supporting Resources
Documents -
- Keep current on various training delivery techniques, business
processes, products, and systems and all HEDIS-' requirements
- Execute:
- Assist with development of LearnSource courses following
corporate training policies and procedures
- Facilitate virtual live training sessions
- Ability to effectively manage and support the learning
environment by applying learner-centric approaches to promote
engagement and active participation by all learners, maintaining a
positive and professional learning environment, maintaining control
of the training and appropriate response to unforeseen
circumstances during delivery
- Trainings will also include conducting Train-the-Trainer
sessions to prepare other Trainers for delivery, and conducting
training pilots to obtain stakeholder/SME approvals
- Communicate:
- Develop / coordinate communication tools for status updates,
milestones, changes, deliverables, etc. -
- Maintain a centralized location for training materials and
resources
- Communicate to managers/directors on new training and
developmental expectations for staff -
- Conduct analysis of training outcomes and conduct updates to
communicate effectiveness of programs/solutions, identify needed
changes and incorporate changes You'll be rewarded and recognized
for your performance in an environment that will challenge you and
give you clear direction on what it takes to succeed in your role
as well as provide development for other roles you may be
interested in.Required Qualifications:
- 3+ years of experience in clinical training, mentoring and/or
development with adult learners
- 3+ years of experience conducting Instructor-led training in a
virtual environment utilizing WebEx/Teams, designing user guides,
participant / facilitator guides, and job aids
- 2+ years of experience conducting corporate training and/or
seminar/workshop topics, including virtual learning
- 2+ years of medical records experience and/or knowledge
(collection or abstraction of medical records or HEDIS
training)
- Experience with SharePoint and shared network drives
- Solid proficiency with Microsoft Office applications,
including: Word, Excel, and PowerPoint -Preferred Qualifications:
- BA/BS degree in related HR or training field or 4+ years of
professional working experience
- Clinical experience (RN, LPN, medical assistant)
- Prior experience effectively managing multiple priorities
- Proficiency with Articulate (Story Line) software
- Proficiency with SharePoint design
- Demonstrated ability to work in a self-directed manner in a
fast-paced, rapidly changing virtual environment
- Demonstrated data management and/or project management skillsTo
protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, including boosters, as
an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with
UnitedHealthcare. Let's talk about opportunity. Start with a
Fortune 5 organization that's serving more than 85 million people
already and building the industry's singular reputation for bold
ideas and impeccable execution. Now, add your energy, your passion
for excellence, your near-obsession with driving change for the
better. Get the picture? UnitedHealthcare is serving employers and
individuals, states and communities, military families and veterans
where ever they're found across the globe. We bring them the
resources of an industry leader and a commitment to improve their
lives that's second to none. This is no small opportunity. It's
where you can do your life's best work.(sm)Colorado, Connecticut or
Nevada Residents Only: The salary range for Colorado residents is
$66,100 to $118,300. The salary range for Connecticut / Nevada
residents is $72,800 to $129,900. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter PolicyDiversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: UnitedHealth Group, Minnetonka , Critical Operational Sr Trainer - Telecommute, Human Resources , Minnetonka, Minnesota
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