Employee Experience Analytics Lead
Company: U.S. Bank
Location: Minneapolis
Posted on: April 3, 2026
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Job Description:
At U.S. Bank, we’re on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel at—all from Day One. Job Description About the Role U.S.
Bank’s People Analytics & HR Data Governance and Strategy team is
seeking an Analytics professional with a focus on I/O Psychology to
support enterprise-wide employee listening programs and apply
scientific rigor to workforce insights. This role will blend
psychological expertise with advanced analytics to design and
evolve programs that capture the voice of our workforce, inform
strategic decisions, and drive measurable improvements in employee
experience. You will partner with HR leaders, Talent Consultants,
and cross-functional teams to reimagine engagement and lifecycle
surveys, implement evidence-based methodologies, and leverage
cutting-edge technologies (AI, predictive analytics) to drive value
for USBank’s employees. ________________________________________
Key Responsibilities • Content Support the evolution of the
engagement survey strategy by developing and analyzing content
(e.g., question design) and by informing the continuous improvement
of lifecycle surveys (onboarding, exit) and pulse mechanisms. •
Apply Scientific Rigor to employee lifecycle surveys o Develop
psychometrically sound survey instruments and evaluation
frameworks. o Conduct mixed-methods research to address critical
business questions. • Analytics & Insights o Translate complex data
into actionable insights for senior leaders. o Use predictive
analytics to identify drivers of engagement, retention, and
performance. • Innovation & Technology o Explore emerging
technologies insight/outside of USBank’s product ecosystem (AI,
NLP, machine learning) to enhance listening programs. • Governance
& Compliance o Partner with HR Data Governance to ensure ethical,
compliant data practices. • Consulting & Change Leadership o Serve
as a thought leader on shaping employee experience and guiding
change management. o Collaborate with Learning & Development on
training and enablement. ________________________________________
Core Skills & Competencies • Psychometric Expertise: Survey design,
validation, and advanced statistical analysis. • Data Fluency:
Proficiency in R, Python, SPSS, SQL; experience with visualization
tools (Power BI,). • Research Design: Ability to execute
experimental and quasi-experimental studies. • People Analytics
Mindset: Strong understanding of workforce data and organizational
behavior. • Communication & Influence: Skilled in storytelling,
executive presentations, and stakeholder engagement. • Project
Leadership: Ability to manage complex, multi-phase initiatives.
________________________________________ Qualifications •
Education: Master’s or Ph.D. in Industrial-Organizational
Psychology (preferred). • Experience: 5 years in employee research,
engagement programs, or HR analytics. • Preferred: Experience with
AI-driven analytics, predictive modeling, and large-scale survey
programs. Location Expectations This role requires working from a
U.S. Bank location three (3) or more days per week. If there’s
anything we can do to accommodate a disability during any portion
of the application or hiring process, please refer to our
disability accommodations for applicants . Benefits: Our approach
to benefits and total rewards considers our team members’ whole
selves and what may be needed to thrive in and outside work. That's
why our benefits are designed to help you and your family boost
your health, protect your financial security and give you peace of
mind. Our benefits include the following: Healthcare (medical,
dental, vision) Basic term and optional term life insurance
Short-term and long-term disability Pregnancy disability and
parental leave 401(k) and employer-funded retirement plan Paid
vacation (from two to five weeks depending on salary grade and
tenure) Up to 11 paid holiday opportunities Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to
80 hours per calendar year unless otherwise provided by law Review
our full benefits available by employment status here . U.S. Bank
is an equal opportunity employer. We consider all qualified
applicants without regard to race, religion, color, sex, national
origin, age, sexual orientation, gender identity, disability or
veteran status, and other factors protected under applicable law.
E-Verify U.S. Bank participates in the U.S. Department of Homeland
Security E-Verify program in all facilities located in the United
States and certain U.S. territories. The E-Verify program is an
Internet-based employment eligibility verification system operated
by the U.S. Citizenship and Immigration Services. Learn more about
the E-Verify program . The salary range reflects figures based on
the primary location, which is listed first. The actual range for
the role may differ based on the location of the role. In addition
to salary, U.S. Bank offers a comprehensive benefits package,
including incentive and recognition programs, equity stock purchase
401(k) contribution and pension (all benefits are subject to
eligibility requirements). Pay Range: $119,765.00 - $140,900.00
U.S. Bank will consider qualified applicants with arrest or
conviction records for employment. U.S. Bank conducts background
checks consistent with applicable local laws, including the Los
Angeles County Fair Chance Ordinance and the California Fair Chance
Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank
is subject to, and conducts background checks consistent with the
requirements of Section 19 of the Federal Deposit Insurance Act
(FDIA). In addition, certain positions may also be subject to the
requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the
NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal
guidelines applicable to an agreement, such as those related to
ethics, safety, or operational procedures. Applicants must be able
to comply with U.S. Bank policies and procedures including the Code
of Ethics and Business Conduct and related workplace conduct and
safety policies. Posting may be closed earlier due to high volume
of applicants.
Keywords: U.S. Bank, Minnetonka , Employee Experience Analytics Lead, Human Resources , Minneapolis, Minnesota
