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Customer Success Specialist

Company: Infinity Consulting Solutions
Location: Minnetonka
Posted on: March 28, 2020

Job Description:

Job Description - Customer Success Specialist Customer Success Specialist 6-12 Month Contract to Hire! Minnetonka, MN This Person Needs to be Able to Coordinate communication with multiple parties simultaneously and in a timely fashion communication may occur over the phone, email, or in-person Must have experience documenting processes and maintaining internal tracking Able to communicate with all levels of the organization namely vendor representatives, internal account managers, customer success managers, accounting and finance team (billing department) the client orders team, and level 2 technical engineers. Comfortable communicating with customers regarding the status of the product installations Must be able to prioritize which needs and requests are most urgent to least effectively Must have 1-2 years of experience working with Excel or the Google Suite Must have excellent customer service skills in addition to outstanding written verbal communication skills

Keywords: Infinity Consulting Solutions, Minnetonka , Customer Success Specialist, IT / Software / Systems , Minnetonka, Minnesota

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