Service Manager
Company: Johnson Motors of St Croix Falls Inc
Location: Saint Croix Falls
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Description: Service Manager –
Johnson Motors of St. Croix Falls St. Croix Falls, WI Compensation:
$85,000-$150,000 annually (Base Performance Bonus) Full-Time
Celebrating 100 Years of Excellence – Lead the Future of Service.
At Johnson Motors of St. Croix Falls, we’ve built a legacy of
trust, care, and exceptional guest experiences for over a century.
As we look ahead, we’re searching for a Service Manager who shares
our vision of creating a fundamentally different dealership
experience—one centered on people, growth, and operational
excellence. If you’re passionate about leading high-performing
teams, driving results, and making a real impact, we invite you to
be a key part of our next 100 years. What You’ll Do – A Day in the
Life As the Service Manager, you’re more than a leader—you’re a
culture driver, a coach, and a strategic thinker. You’ll oversee
daily operations while developing your team and delivering on key
performance goals. Your day might include: · Lead morning service
team huddles to align on goals, appointments, and priorities. ·
Monitor technician productivity and ensure efficient dispatching of
repair orders. · Review repair orders for accuracy, profitability,
and guest satisfaction. · Coach advisors and technicians on best
practices in communication and repair quality. · Resolve guest
concerns with empathy, urgency, and professionalism. · Track and
analyze key performance metrics (ELR, hours per RO, CSI, etc.) ·
Collaborate with Parts Manager to manage inventory and workflow. ·
Support team development through training, performance reviews, and
goal-setting. · Partner with leadership to drive department growth
and innovation. Who You Are · A leader: You bring out the best in
others by leading with humility and accountability. ·
Process-driven: You know that consistency and clear systems create
great results. · Guest-focused: You view every interaction as an
opportunity to create loyalty. · Metrics-minded: You understand how
to use data to improve outcomes and grow the business. ·
Culture-first: You foster a high-performing, positive environment
where people thrive. Compensation & Benefits · Annual earnings:
$85,000-$150,000, based on experience and performance · Competitive
base salary monthly performance bonuses · 401(k) with company match
· Health, dental, and vision insurance · Paid time off and holidays
· Ongoing leadership training and development · A leadership role
in a company built on values, not quotas Why Johnson Motors? We’re
not just celebrating 100 years—we’re building for the next 100. Our
Service Department is key to that future. As a Service Manager at
Johnson Motors of St. Croix Falls, you’ll have the autonomy to
lead, the support to grow, and the opportunity to make a lasting
difference for both our guests and your team. Requirements:
Requirements · 3 years of experience in automotive service
leadership (Service Manager or Assistant Manager role preferred) ·
Deep understanding of fixed ops metrics, repair order flow, and
technician management · Strong communication, conflict resolution,
and organizational skills · Proven track record of hitting or
exceeding performance targets · Familiarity with DMS systems and
digital scheduling tools · Valid driver’s license and clean driving
record
Keywords: Johnson Motors of St Croix Falls Inc, Minnetonka , Service Manager, IT / Software / Systems , Saint Croix Falls, Minnesota
