Selling and Support Captain
Company: Macy's
Location: Minnetonka
Posted on: April 5, 2021
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Job Description:
About: Macy's is proudly America's Department Store. There's a
reason we've been around for 160 years. Customers come to us for
fashion, value and celebration. Macy's is also known for giving
back to our communities. The magic of Macy's ultimately comes alive
in our stores, and our store colleagues are the ones making it
happen. They provide outstanding customer service, create a
memorable shopping experience, and drive sales results. A store
position at Macy's (seasonal, part-time, or full-time) is the
perfect way to explore the world of retail. Some of Macy's top
executives started their careers as part-time retail sales
associates. Our store positions are ideal for forming
relationships, building teams, and developing leadership skills to
grow your career at Macy's. Macy's stores are ideal for building
capability in creating partnerships, building teams, and developing
the leaders of tomorrow. Macy's is the "Academy" for retail
careers. A store colleague position (whether it's a seasonal job,
part-time retail job, or a Full time career) is the perfect way to
launch a career in the world of retail. Many of Macy's top
executives started their careers in part-time retail sales roles,
or as recent college graduates into our development programs in the
various functions at Macy's. Job Overview: The Sales/Support
Captain is an elevated hourly colleague that supports sales and
support functions within the 4 walls of the store, providing
override capability, driving business effectiveness, and focused on
assigned tasks as defined by the STM/PL. As a Sales/Support
Captains you will be responsible for prioritizing the customer
experience through active supervision and enhancing the service
culture. You will have a key role in communicating expectations and
priorities to associates. You will help create a fun and engaging
store environment for customers and associates. As an advocate for
the customer, you will role model and provide fast feedback on how
to make every customer experience optimal. You will be an expert in
satisfying the customer and driving results through promotional and
Omni selling initiatives. This position leads to Sales and Customer
Experience Manager or Operations and Visual Merchandising Manager.
Macy's uses a scheduling plan that allows our associates to
participate in the creation of their work schedules by managing
availability and identifying preferences. Additionally, during key
events and peak selling times, Macy's may offer additional shifts
to our associates, which they may pick up using the self-scheduling
tool. Details on Macy's schedule options are available during the
interview process. Essential Functions:
Keywords: Macy's, Minnetonka , Selling and Support Captain, Other , Minnetonka, Minnesota
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