Do you thrive in a positive environment where there is a
clearly defined process? Are you naturally
efficient and able to juggle multiple tasks
simultaneously while maintaining high standards for
accuracy and follow through? Would others describe
you as friendly and approachable?
If so, we are looking for you!
Fenix Group SPC in Minnetonka, MN is seeking to
hire a full-time Customer Service Support
Coordinator to support our customer service team with
creating and closing production batch tickets and to serve as a
back up for our customer service representatives.
We offer our Customer Service Support Coordinator a
competitive wage, as well as an excellent benefits
package which includes medical, dental, vision, and life insurance,
disability insurance, as well as a 401(k) plan with company match
and paid time off & holidays.
About Fenix Group SPC
At Fenix Group, our mission is to transform, enhance, and
protect surfaces. We aim to be the industry's most trusted solution
provider for specialty performance coatings. Our strength is the
efficiency with which we deliver our solutions. As a fast-growing
company, we are committed to dependability, teamwork, honesty, fun,
A Day in the Life of the Customer Service Support
You will spend your day creating and closing batch tickets for
our manufacturing process using an ERP system; maintaining
inventory for key products; processing customer orders and
verifying availability and pricing via phone or email, including
confirming order with field sales representatives; providing
customers with order and delivery updates; and serving as a back up
to our Customer Service team.
What You'll Need to be Successful at Fenix Group
At a minimum, you'll need:
- A High School Diploma or equivalent
- 1-3 years of related experience
- A passionate and positive can do attitude, willingness to
learn, to teach, and to be a change agent within the company.
- An ability to work within a team environment and help the team
- Proficiency in Microsoft Outlook
- Effective communication skills
What also catches our attention:
- Experience working with Microsoft Excel
- Self-motivated and driven strives to deliver great results and
continuous improvement. Gets things done.