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Phlebotomist - Minnetonka, MN

Company: UnitedHealth Group Inc.
Location: Minnetonka
Posted on: June 6, 2021

Job Description:

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work.SM

The Phlebotomist will be working daytime hours at an On-Site employee clinic, Monday through Friday, and is responsible for ensuring the well-being of patients and providing a positive, supportive environment for patients and other team members. They will work in conjunction with physicians, advanced practitioners, front office and clinical staff. A successful candidate will have strong communication skills and a dedication to customer service and patient care.

This role is center-based and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

Primary Responsibilities:

Patient Care:

  • Complete provider orders per Clinical Functions by Position document. (State and Provider applicable)
  • Perform Clinical Intake with patients to include taking and recording vital signs and patient history.
  • Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
  • Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
  • Complete patient referrals daily.
  • Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
  • Proper, concise, and complete EMR documentation for all assessments and procedures.
  • Maintains HIPAA at all times.
  • Prepare patient rooms, set up instruments and equipment according to protocol.
  • Other duties as assigned such as new models of care and new types of procedures, etc.
  • Manage inventory of supplies; restock exam/procedure rooms.
  • Maintain clinical supplies and equipment and ensure proper storage of biohazards

Learning and Ongoing Education:

  • Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
  • Maintain technical skills and apply new knowledge to position according to Optum and MedExpress policy.
  • Maintain knowledge of Medical Terminology and standards of care.
  • Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
  • Complete all assigned training.
  • Documentation of competency is required for all role-appropriate procedures, in addition to State specific licensure or certification as applicable.

Center Readiness and Maintenance:

  • Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
  • Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
  • Maintain clinical supplies and equipment and ensure proper storage of biohazards.
  • Prepare patient rooms, set up instruments and equipment according to protocol.
  • Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
  • Clean according to scheduled maintenance program and keeping appropriate records.
  • Work collaboratively with Area Clinical Leadership to complete administrative assignments, as time allows and knowledge base supports, such as chart audits, supply inventory, quality assurance assessment, etc.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma or equivalent.
  • 1+ year direct patient care experience performing phlebotomist and/or medical assistant clinical duties in an urgent care, physician practice, or emergency room setting
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and localmasking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:

  • Knowledge of federal, state, and local laws and regulations including OSHA and HIPAA requirements.
  • Knowledge of computerized information systems (EMR) used in clinical management settings
  • Experience with the following tasks:
  • Clinical intake, patient data collection (e.g. chief complaint, allergies, medical history including current medications, social history, vital signs, etc.).
  • Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.).
  • Performing EKG testing.
  • Performing basic wound care.
  • Review of basic instructions such as use of patient assistive devices (crutch fitting & walking).
  • Proficiency in completing and informing patients of results for POC testing and biometric screenings
  • Experience with maintaining quality control practices
  • At the direction of the Provider and in accordance with all regulations, must have the ability to prepare and administer all prescribed medications IM, SQ, PO and intradermal medication administration only after successful demonstration and completion of the clinical competency skills checklist.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Proof of immunity to vaccine-preventable diseases is an employment requirement.

Job Keywords: Phlebotomist, On-site Clinic, Employer Health Solutions, patient care, clinical intake, Optum, United Health Group, MedExpress, Minnetonka, MN

Keywords: UnitedHealth Group Inc., Minnetonka , Phlebotomist - Minnetonka, MN, Other , Minnetonka, Minnesota

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