Product Owner - Digital & Self-Service Naviguard Minnetonka, MN or Telecommute

Company: UnitedHealth Group Inc.
Location: Minnetonka
Posted on: June 8, 2021

Job Description:

Are you eager to make an impact on one of the most important and underserved issues in the US healthcare system? Naviguard, a fully owned UnitedHealth Group Ventures company, is on a mission to protect patients from surprise bills by building a revolutionary consumer protection business. This new business will be dedicated to helping patients understand and mitigate the unexpected financial risks they face. As an employee of this new business, you can expect to be a part of a dynamic organization that is fast-paced and driven by our vision to promote healthcare affordability and accountability nationwide.

DESCRIPTION

As a member of our Product Team, the Digital Product Owner is integral to the team's success. You'll focus on product delivery, backlog management, sprint planning and guiding the team's work to deliver consumer value and business growth.

This role will drive a variety of tasks and outcomes including: requirements facilitation, developing acceptance criteria and user stories, leading testing efforts, backlog refinement and sizing, supporting development during scrum and providing analysis and problem solving expertise as new opportunities arise. This role will partner closely with the Scrum Master and Engineering Leads.

This role will report to the Digital Product Director and collaborate with product leadership, technology teams and various stakeholders within the Naviguard business.

If you are passionate about high-quality, digital experiences and simplifying the healthcare journey, join our Naviguard Product Team!

RESPONSIBILITIES

• Manage the product delivery for the consumer-facing, digital experience at Naviguard
• Day-to-day collaboration and decision making with cross-functional agile teams - including architects, developers, scrum master, designers and business or subject matter representatives
• Responsible for defining the requirements/user stories and acceptance criteria of a product feature
• Performs testing validation of features against customer & business goals and acceptance criteria
• Works closely with product leadership and Naviguard stakeholders to prioritize product feature backlog and development for the product
• Works with engineering to align on feature sizing and delivery plans
• Leads the release planning and sets expectations for delivery of new functionalities, creates presentations, release notes or demos of new functionality as needed
• Supports operations and training leads in development of training materials, user guides, and FAQs for new product features and workflows.
• Ensure that the scrum team always has an adequate amount of prior prepared stories to work on
• Partner with Digital Product Director to assess value and develop business cases of a given product feature to ensure work is aligned with the product strategy and focuses on maximum value
• Defines and analyzes metrics that measure and benchmark product success
• Creates data flows and functional & technical specifications as needed
• Promote Agile product management processes, stays abreast of new emerging technology capabilities and leverages knowledge in contributing to product solutions.

Basic Qualifications:

• 3+ years' experience with the technology development lifecycle, including all aspects of agile development and execution
• 1+ year of consumer-facing, digital experiences
• Experience with translating a product vision into actionable work
• Experience with agile methods and related tools (e.g. Azure DevOps, Rally, Miro, etc.)
• Experience with requirements facilitation and user story creation
• Experience in managing multi-products and/or working with multiple technology teams

Preferred Qualifications:

• Bachelor's degree or equivalent work experience
• Agile/Scrum Certified
• Experience working in with the product model or in a product organization
• Health care insurance background
• Skilled at negotiating to compromise when stakeholders have competing interests
• Self-starter with the ability to appropriately assess the need for independent decision-making verses leadership escalation
• Ability to react to product adjustments and expectations promptly and efficiently
• Strong technical skills and ability to pick up new technologies quickly is beneficial
• Excellent communication, interpersonal, and organizational skills

Keywords: UnitedHealth Group Inc., Minnetonka , Product Owner - Digital & Self-Service Naviguard Minnetonka, MN or Telecommute, Other , Minnetonka, Minnesota