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Senior Product Analyst on Advocacy Solutions - Remote or Onsite

Company: UnitedHealth Group Inc.
Location: Minnetonka
Posted on: June 12, 2021

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in mutliple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

As as Senior Product Analyst, you will: Manage a specific service or solution available externally on the market generally sold in conjunction with benefit administration services, and that directly generates revenue. Responsible for active participation in the full product lifecycle, including strategy, design, development, management, and end of life of new, existing or acquisition products and solutions. Leverage market insights to understand market/customer needs to identify new opportunities or adjust current product offerings. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction. Works actively across broader organization with internal service and product owners to coordinate external delivery of key solutions.

  • Analyzes and investigates.
  • Provides explanations and interpretations within area of expertise.

You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Job Responsibilities:

  • Responding to client/market needs for demonstrations or specific questions across our advocacy portfolio.
  • In partnership with Operations, rolling out new functions/features thru workflow, training and marketing/communication efforts.
  • Leading Agile IT development for specific advocacy capabilities.
  • Identifying, tracking and investigating technical or operational challenges, determining root cause and impact, and promoting solutions to remedy.
  • Leading marketing/communication plans and roadmaps in partnership with our digital solutions and marketing teams.
  • Leading implementation calls with UMR customers to understand and document the intent of the solution, and ensure clients are implemented correctly.
  • Forecasting, tracking and measuring of consumer advocacy customer & membership sales.
  • Assisting with revenue forecasting.
  • Help guide customer reporting strategies for advocacy solutions.
  • Lead projects, track deliverables, and motivate teams toward progress in a heavily matrixed environment
  • Active management of pre and post-sale variability for advocacy solutions

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree or equivalent work experience
  • 3+ years' experience in advocacy, clinical/care management, or incentive/reward programs in the health/health benefits space
  • Experience leading consumer-facing solutions in the health and health benefits space
  • Project/Program Management experience
  • Experience in CX/UX
  • Experience analyzing data and summarizing into meaningful information
  • Experience MS Excel, PowerPoint, Visio, Outlook, OneNote
  • Travel up to 10%
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.

Preferred Qualifications:

  • Bachelor's degree
  • 5+ years' experience in advocacy, clinical/care management, or incentive/reward programs in the health/health benefits space
  • Comfortable presenting and communicating to all audiences - including external customers/brokers and executive leadership

UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

You can learn more about all we are doing to fight COVID-19 and support impacted communities at: click here.

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Analyst product, implementation, product development, advocacy, health insurance, work from home, work at home, WFH, WAH, telecommute, remote, hiring immediately #RPO

Keywords: UnitedHealth Group Inc., Minnetonka , Senior Product Analyst on Advocacy Solutions - Remote or Onsite, Other , Minnetonka, Minnesota

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