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DevOps Engineer

Company: Radisson Hotel Group Headquarters
Location: Minnetonka
Posted on: January 6, 2022

Job Description:

Position Summary:

We are seeking a knowledgeable DevOps Engineer to support, monitor, and maintain the efficiency of our brand website. You will be working in a centralized team that supports web and mobile teams across a matrixed environment. To ensure success, you should possess extensive experience in providing support in a fast-paced environment. Ideal candidates distinguish themselves by being proactive in offering support, automation, efficiencies, and delivering on operational excellence.

This role offers the opportunity to work across a compass of technologies and teams to grow our brand. We seek an expert knowledgeable in automating multi-tier web applications and mobile architecture, leveraging modern scripting frameworks to eliminate human touchpoints.

We are looking for engineers who want to make a lasting impact for our business partners and our customers both internally and externally.

Key Responsibilities:


-Providing software, system, and application support for multiple web frameworks and technologies
-Performing detailed analyses on site functionality, performance, and driving improvements.
-Work with process owners and stakeholders to re-engineer processes to be simple, agile, repeatable, measurable, achievable, and continuously improved.
-Consulting with the software development team, internal users, vendors, and clients to improve site performance and functionality
-Design comprehensive metrics that can be actionable and promote positive behavioral changes; Baseline, improve, and re-measure success.
-Establishing root cause assessments for site-related issues and managing mitigation accordingly
-Responsible for customer escalation triage, business review preparation, and product release readiness initiatives
-Document and improve support processes in an iterative approach
-Helping guide the organization towards a DevOps/Site Reliability Engineering
-Plan, design, develop, and test software systems and applications for software enhancements and new products.
-Contribute to the design of architecture, features, and enhancements,
-Work with vendor and development teams to prioritize upcoming fixes and patches.
-Will need to be a shepherd of continuous integration/deployment and DevOps/Site Reliability Engineering.

Requirements / Skills:

-5 or more years of relatable and demonstrable experience
-Ability to analyze, diagnose, replicate, troubleshoot, and resolve standard to highly complex technical issues
-Ability to manage competing priorities and operate under pressure
-Familiarity with operating system and networking principles
-You are knowledgeable in multi-tier web applications and mobile architecture.
-You have experience supporting secure, scalable, reliable, manageable, and cost-efficient solutions.
-Familiarity with multiple programming languages
-Experience with API integration and support
-You are keen to extend your skillset across the breadth of DevOps practices, principles, and technology sets by staying updated on the ever-changing technology landscape.
-Adapt at change and ability to evolve with the changing needs of the business and industry
-Demonstrated ability to prioritize and push forward in an ambiguous environment or with changing priorities
-Exceptional communication skills.
-An unwavering belief in operational excellence

Keywords: Radisson Hotel Group Headquarters, Minnetonka , DevOps Engineer, Other , Minnetonka, Minnesota

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