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Senior Principal Data Scientist - Telecommute in Eastern Time zone OR Central Time zone

Company: UnitedHealth Group
Location: Minnetonka
Posted on: January 10, 2022

Job Description:

Requisition Number: 939103 Job Category: Analytics Primary Location: Minnetonka, MN
(Remote considered) UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The UHC Advanced Research and Analytics (ARA) organization provides data-driven insights and builds advanced AI / ML solutions to the various lines of business and shared services organizations within UnitedHealthcare. The ARA team partners with various entities within the enterprise to increase operational value, optimize experience and lower healthcare costs. - The ARA team serves across a wide variety of business domains including claims processing, payment integrity (fraud, waste, abuse, error), consumer experience (omnichannel, customer service, campaigns, net promoter scores), provider service models, and many more. - This Senior Principal Data Scientist role will work within the Consumer Omnichannel Analytics Domain to generate actionable insights and develop transformative solutions that lead to more effective decision-making across the healthcare continuum. This role specifically focuses on Omnichannel (call, chat, digital, messaging) service optimization and healthcare consumer journey analytics. - If you are located in Eastern Time zone OR Central Time zone, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities:

  • Work with vast amounts of data from multiple sources to deliver high-impact actionable insights to senior leadership and business operations; enable data-driven decision-making across the enterprise to improve the efficiency and effectiveness of UHC Operations, while focusing on constituent experience improvement
  • Perform exploratory data analysis from structured, unstructured, and diverse datasets; apply knowledge of statistics, machine learning, programming, data modeling, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to prototype development and product improvement
  • Make presentations to sr. executives and decision-makers
  • Serve as a thought leader for the omnichannel and journey analytics domain. Provide expert advisory services for omnichannel strategy, metrics, product development, and analytics vision to senior leadership
  • Partner with various functions to produce innovative and transformative data science solutions which directly contribute to achieving enterprise goals and vision
  • Build relationships and drive awareness and knowledge of advanced analytics while promoting the capability areas of Advanced Research & Analytics team
  • Serve as a subject matter expert in omnichannel data science and provide guidance and mentorship to team members You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • 10+ years of experience working on data science initiatives in a corporate environment
    • 5+ years of hands-on experience in data analysis, data-driven investigations, data storytelling, visualizations, and analytic insight creation for executive consumption
    • Experience handling terabyte size datasets, diving into data to discover hidden patterns, using data visualization tools
    • Experience with R and/or Python
    • Advanced proficiency in SQL
    • Advanced proficiency in Excel
    • Sound business focus; must excel at connecting business requirements to analytic objectives and to measurable business benefit Preferred Qualification:
      • Master's Degree or higher in a highly quantitative field
      • Experience in any of the following: Omnichannel strategy, Customer Service Analytics, Call Optimization and Obviation strategy, digital and messaging adoption, Consumer behavioral analytics
      • Experience with Spark
      • Experience with cloud based analytic services
      • Experience with any of the following: machine learning platforms, data mart development and engineering, advanced statistics, natural language processing, journey analytics platforms
      • Highly experienced in data visualization tools such as Tableau; PowerBI, D3JS Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm) Colorado Residents Only: The salary range for Colorado residents is $110,200 to $211,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Senior Principal Data Scientist, Senior Data Scientist; Healthcare, Managed Care, Consulting, Omnichannel Strategy, Customer Service Analytics, Call Optimization, Consumer Behavioral Analytics; Data Analysis, Data-Driven Investigations, Data Storytelling, Visualizations, Analytic Insight Creation For Executive Consumption, Terabyte Size Datasets, Telecommute EST, CST Business Segment UHC Benefit Ops - Corporate If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us. At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the big--- At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain wha--- UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and say "Application Question" to be connected to Recruitment Services. Recruitment Services' hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Senior Principal Data Scientist - Telecommute in Eastern Time zone OR Central Time zone, Other , Minnetonka, Minnesota

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