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Conversion Specialist (Hybrid)

Company: Meditech
Location: Minnetonka
Posted on: May 10, 2022

Job Description:

Customer Support & Training - Minnesota, US Description As part of the Expanse Implementation team for Conversions, you will work with implementation customers to facilitate and support data conversions from their existing software to Expanse. The Conversion Specialist is responsible for running conversion routines, webinar training, and phone support in order to facilitate successful conversions throughout the implementation process. - You will be working closely with the Specialists and Supervisors assigned to the accounts as well as the Project Managers. This is a position with high visibility due to the importance conversions carry in order to keep the customer on schedule to meet their LIVE date. As a member of our Client Services team, your job would involve:

  • Serving as the point person for designated Conversions
  • Creating individualized timelines and guiding customers through all steps of the conversion process
  • Configuring testing platforms, copying dictionaries and settings, running and monitoring the conversions, troubleshooting errors and working with programmers as necessary
  • Holding weekly/bi-weekly conversion status calls and/or webinars with customers
  • Updating conversion spreadsheets including readiness assessment documents, and providing status reports -
  • Communicating conversion status, escalations, and go live plans to MEDITECH staff and customers
  • Coordinating layered testing with all applications What You Should Have
    • Bachelor's or associate degree preferred and/or 2-3 years of applicable work or military experience
    • Experience with hospital workflow and Electronic Health Records preferred
    • Strong verbal and written communications skills
    • Attention to detail
    • Technical aptitude
    • Strong organizational and project management skills
    • Ability to work independently and as part of a team
    • Strong analytical and problem solving skills
    • Proven ability to set goals and meet deadlines
    • Ability to work under pressure while multitasking In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.COVID-19: -This position requires that you have received a COVID-19 vaccination unless you have a valid religious, medical, or pregnancy-related accommodation. This opportunity is available at our following location(s):
      • Minnetonka

Keywords: Meditech, Minnetonka , Conversion Specialist (Hybrid), Other , Minnetonka, Minnesota

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