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Service Advisor

Company: Morries Minnetonka Subaru Llc
Location: Minnetonka
Posted on: May 15, 2022

Job Description:

Come join the Morries team! This position is is a high energy position that is ideal for people who thrive in a multi-tasking, fast paced urgent work environment. Jumpstart your career and apply today if the description below sounds like you.
Job Duties/Accountabilities:

  • Greet customers, listen to the description of the problem, obtain customer and vehicle information
  • Inspect all vehicles for bodywork, notify the customer if work is needed
  • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
  • Handle minor customer complaints and misunderstandings
  • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
  • Handle telephone inquiries and return phone messages promptly
  • Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
  • Refer leads and prospects for vehicle sales to the new and pre-owned sales departments
  • Assist the service manager as necessary
  • Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals

Keywords: Morries Minnetonka Subaru Llc, Minnetonka , Service Advisor, Other , Minnetonka, Minnesota

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