Rock Climbing Lead
Company: DSG House of Sport
Location: Minnetonka
Posted on: June 19, 2022
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Job Description:
Job Description: DescriptionDICK’S Sporting Goods is building
something new. A destination devoted to sports. A place where the
community will gather and be inspired. To create this new
experience, we’re building a team that will dream big, obsess over
the athlete (our customer), inspire teammates and challenge every
‘normal’ thing about retail. This is an exciting role for our new
store experience – we’re seeking a Rock-Climbing Lead. This
opportunity goes beyond anything retail has ever seen. Think about
a role where you are creating the most innovative, customer
obsessed experience – ever – in retail, and frankly in any customer
focused industry. We want someone who is passionate about the
outdoors – climbing, hiking and biking. As a Rock-Climbing Lead,
you will bring your passion for climbing, coaching and encouraging
others to life at our new in-store rock climbing experience. You’ll
have the opportunity to engage athletes with a fun and interactive
experience. You’ll partner with our in-store Community Integration
Director to develop, plan and lead rock climbing experiences and
activations. Apply Now to be Considered for any of the Following
Full-time Lead Positions, starting at $16.30/hour. Rock Climbing
Lead Duties: Responsible for driving the highest level of customer
service at our in-store rock wall (and other areas as needed),
ensuring our teammates are driving the DICK’S common purpose and
delivering hassle-free, engaging, athlete-first service. Schedule
and host in-store rock-climbing events Bring to life the power of
opinion. Making sure our experience includes product experts who
provide consultative advice to our athletes, demonstrating
excellent product knowledge. Hold teammates accountable for
effectively executing selling behaviors related to our selling
model. Provide outstanding teammate training and coaching to
deliver on the store vision and experience. This could include
one-on-one teammate conversations, facilitating group training
sessions and conducting role play exercises. Uphold DICK’S Sporting
Goods’ standards for merchandise presentation, showcasing the best
apparel and equipment brands in sporting goods Promote company
programs including warranty sales, Scorecard (loyalty program),
private-label credit cards, and other seasonal promotions Adjust
priorities and manage time wisely in a fast-paced, ever-changing
environment Adhere to all loss prevention standards and audit
requirements As business needs arise, support the store leadership
team in any way to deliver on our Common Purpose All Teammates are
required to adhere to all safety policies and procedures.
Additionally, as business needs arise, other tasks may become
necessary. QualificationsSuccess Profile: 1 – 2 years of previous
customer service or retail experience preferred. Indoor and/or
outdoor rock-climbing experience preferred. Creates a culture that
encourages a diverse and inclusive environment. Clear, constant and
confident communication amongst teammates, athletes and management.
Continued commitment to DICK’S Sporting Goods standards and
ensuring accountability amongst teammates. Flexible availability –
nights, weekends and holidays. Ability to deliver the best Athlete
experience to our customers. Enthusiasm and passion to interact and
assist others with all their sporting goods needs. Strong work
ethic, time management skills and the ability to prioritize in a
fast-paced environment. DICK'S Sporting Goods is an Equal
Opportunity Employer Committed to Inclusion and Diversity.
Keywords: DSG House of Sport, Minnetonka , Rock Climbing Lead, Other , Minnetonka, Minnesota
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