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Master Club Fitter

Company: House of Sport
Location: Minnetonka
Posted on: September 12, 2022

Job Description:

Description We’re building something new. A destination devoted to sports. A place where the community will gather and be inspired. To create this new experience, we’re building a team that will dream big, obsess over the athlete (our customer), inspire teammates and challenge every ‘normal’ thing about retail. The Master Club Fitter is responsible for building golfer relationships and working one-on-one with the golfer and teammate to ensure a positive club fitting experience. The Master Club Fitter supports in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department. The Master Club Fitter is responsible for training and certifying all club fitters and must focus on driving sales specifically in services related areas, such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc. Master Club Fitter Duties:

Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates. Establishes and maintains effective relationships with athletes and gains their trust and respect by using diplomacy and tact; ensures that athletes are greeted and acknowledged' offers customers assistance as needed or requested. Monitors the sales, customer service and operational efforts of the selling floor. Point of contact for athletes and teammates to provide golf services knowledge and communicating the company’s golf services standards. Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising. Manages store services sales by performing customer club fittings and repairs Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc. All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary. QualificationsSuccess Profile :
Excellent Written and Verbal Communication Skills ECustomer-service oriented Strong Interpersonal & Client Consultation Skills Supervisory & Leadership Capabilities Problem solving & troubleshooting capabilities Abilitiy to work effectively in a team environment In-depth analytical skills Strong detail orientation DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Keywords: House of Sport, Minnetonka , Master Club Fitter, Other , Minnetonka, Minnesota

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