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Assistant Account Executive

Company: Renters Warehouse
Location: Minnetonka
Posted on: September 15, 2022

Job Description:

SummaryThis position will be responsible for acting as the liaison between our Institutional SFR Investor client(s) and our Account Executive(s), which includes, handling security deposit, customer service, maintenance, and any other business escalations. Communication to internal teams, PSD client(s) and Management via phone and email
Essential Duties And ResponsibilitiesThis list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Work extensively in cloud-based management software performing accounting and other related property management tasks.
  • Respond to Owner's requests via email or phone with a high sense of urgency and excellent customer service,
  • Liaison between Client(s) and Account Executive(s) as it relates to maintenance requests, security deposit inquiries, and other customer service matters.
  • Establish communication with local markets and centralized services, to troubleshoot key metrics, including rent collection, property status, occupancy and other KPI's as outlined by management.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Strong knowledge of computers and technology including cloud-based software and applications.
    • Proficient in Microsoft Office (Word, Excel).
    • Ability to self-manage and problem solve with little or no direction.
    • Ability to communicate well and provide exceptional customer service.
    • Exert a professional and positive demeanor.
    • Organized and manage multiple priorities.
    • Successfully use negotiation skills and easily diffuse difficult situations.
    • Demonstrate Honesty, Trustworthiness & Accountability.
      Education and/or Experience
      • High School Diploma, GED, or 1-2 years of experience in a property management, property management administrative role or a related field.
        Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
        While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls. Specific vision abilities required by this job include close vision.
        Work Environment
        Remote Status: 2-3 days In-Office/ 2-3 days WFH
        Travel Requirements: N/AThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually quiet.
        Culture & Benefits at Renters Warehouse
        • Innovative and collaborative, with a family-feel atmosphere
        • Health Benefits, PTO, Paid Holidays & 401K
        • Employees are recognized and evaluated based on Core Values
        • Training and career development are provided
          #IND1

Keywords: Renters Warehouse, Minnetonka , Assistant Account Executive, Other , Minnetonka, Minnesota

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