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Surest Benefit Product Associate - Remote

Company: UnitedHealth Group
Location: Minnetonka
Posted on: March 17, 2023

Job Description:

Surest, a UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery-changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team and help us design and deliver a cutting-edge health benefit that changes the face of health care. Join us and start doing your life's best work.(sm)

The Benefits Product Manager is responsible for managing key Benefit Product & Plan Design deliverables, including ensuring benefit information is clear, accurate, consistent, and delivered timely to internal partners. This individual will serve as a subject matter expert on medical benefits, with responsibility for translating plan designs into detailed business requirements, ensuring benefits are implemented accurately and timely, investigating and responding to internal benefit inquiries. Applicants should be interested in developing within a start-up environment, be able to collaborate cross-functionally, and enjoy deriving structure and clarity from ambiguous and complex inputs.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Document and maintain policies and relevant background information for other departments to better understand plan designs and benefit intent
  • Review prior plan documents (SPD, COC, Benefit Handbooks) to proactively identify opportunities for change control and communication strategies
  • Assist with plan design strategy into detailed requirements for plan configuration
  • Manage plans and benefits hand-offs to internal and external partners; develop and manage change control processes
  • Provide subject matter expertise to address escalated benefit inquiries and complex benefit-related issues
  • Demonstrate systems thinking to readily identify downstream impacts of decisions

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Undergraduate degree or three equivalent experience
    • 3+ years of relevant healthcare experience
    • 2+ years of relevant experience in a health insurance product implementation, benefit/coverage policy development or benefit configuration
    • Understands medical coding concepts (HCPCS, CPT, ICD-10)
    • Proficient in health plan benefit/coverage concepts
    • Proficiency in Microsoft Office applications

      Preferred Qualifications:

      • Medical Coding Certificate: RHIT or CPC by AAPC or AHIMA license
      • Experience in the development or application of benefit interpretation guidelines, and/or coverage policies
      • Experience working collaboratively across multiple functional areas (e.g., operations, configuration, clinical, IT, plan design) and fostering teamwork
      • Working knowledge of ACA market requirements (e.g., essential health benefits)
      • Demonstrated ability to use data and analytical thinking to make fact-based decisions and/or recommendations
      • Demonstrated ability to balance strategic thinking with the urgency to drive work forward
      • Proven solid problem-solving skills and ability to derive structure and clarity from ambiguous or open-ended inputs
      • Proven solid communication skills (written, oral and presentation skills)

        Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

        California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $27.07 to $53.08. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Surest Benefit Product Associate - Remote, Other , Minnetonka, Minnesota

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