SECURITY DEPOSIT COORDINATOR

Company: RENTERS WAREHOUSE
Location: Minnetonka
Posted on: May 25, 2023

Job Description:

Job Details

Level
Experienced

Job Location
Minnetonka, MN - Minnetonka, MN

Remote Type
Hybrid

Position Type
Full Time

Education Level
High School or GED

Salary Range
$21.00 - $23.50 Hourly

Travel Percentage
None

Description

Summary

The primary goal of this position is to ensure the necessary move-out documentation is prepared in accordance with state statutes.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Records move out information in CRM database
• Records move out notices
• Ensures proper notice is served
• Distributes tenant move out packets
• Collects move in and move out documentation and videos
• Evaluates move in and move out documentation and videos for damages
• Discusses property condition with property owner
• Creates damage deposit disposition letters
• Sends disposition letter to tenant(s) within required time period
• Discusses concerns with owner and tenant and mediates as needed
• Responds to damage deposit disputes
  
  Qualifications
  
  Qualifications
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  

• Strong knowledge of computers and technology including cloud-based software and applications.
• Proficient in Microsoft Office (Word, Excel).
• Ability to self-manage and problem solve with little or no direction.
• Ability to communicate well and provide exceptional customer service.
• Exert a professional and positive demeanor.
• Organized and manage multiple priorities.
• Successfully use negotiation skills and easily diffuse difficult situations.
• Demonstrate Honesty, Trustworthiness & Accountability.
  Education and/or Experience
  
  • High School Diploma, GED, and 1-2 years of experience in a customer service role, administrative role or a related field.
    Physical Demands
    
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this job, the employee is regularly required to talk or hear and sit at a desk working on a computer for multiple hours a day. The employee is occasionally required to walk; use hands to handle, or touch objects, tools, or controls. Specific vision abilities required by this job include close vision.
    
    Work Environment
    
    Remote Status: Hybrid, Fully Remote Work is an Option
    
    Travel Requirements: Minimum of 1 Day in Office
    
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the office work environment is usually quiet.

Keywords: RENTERS WAREHOUSE, Minnetonka , SECURITY DEPOSIT COORDINATOR, Other , Minnetonka, Minnesota