Client Support Representative

Company: Fph Mag Management Llc
Location: Minnetonka
Posted on: May 26, 2023

Job Description:

About Us:Morrie's is about Moving Life Forward - We connect people to the life they want and play the role of automotive advocate for our customers. We have a comprehensive portfolio of OEM brands, and many stores across the Midwest. As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed serving our community.We are more than just a dealership. Our business is rooted in our core values: heart, humility, and integrity. We believe in hiring people who can deliver on these values, to ensure that Morrie's is a place where our employees can belong and fulfill their purpose.We value our team members, offering competitive salaries and benefits packages. Highlights of our benefits include our industry leading 401k plan, full medical and dental coverage, vision, and paid vacation. We also put our talents to work in our communities by giving of our time and our resources to support numerous groups and charitable causes throughout the year - we even offer our employees paid time off to give back and support community causes close to their hearts.Move Your Career Forward, apply now.Roles & Responsibilities:--- Respond and follow up to new and current internet leads via phone, text and email.--- Answer all incoming phone calls generated from dealer websites and other sources of advertising.--- Communicate with all no-show appointments and reschedule.--- Schedule vehicle appraisal appointments.--- Make a high volume of calls each day.--- Communicate all appointment activity with manager and car buyersWhat Morrie's Offers:--- Comprehensive benefits program, including health care (medical, dental and vision) and 401k and retirement plan with company match.--- Training, resources and opportunities for career advancement--- Paid time off and holidays--- Competitive compensationWhat You Offer:--- Effective spoken and written communication skills--- Ability to follow procedures and use provided scripts--- Team player attitude--- Prompt and courteous--- Strong attention to detail--- Experience taking high volume calls in a fast paced, demanding environment--- Previous call center experience is a great asset--- Ability to quickly build rapport with prospects--- Ability to successfully handle up to 150 prospects each month and make over 100 calls a day--- Experience taking high volume calls in a fast paced, demanding environment--- Previous call center experience is a great asset--- Must be able to work flexible hours including evenings and Saturday's--- At least 1 year of customer service experience.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.#MAGP1

Keywords: Fph Mag Management Llc, Minnetonka , Client Support Representative, Other , Minnetonka, Minnesota