Senior Communication Specialist - National Remote
Company: UnitedHealth Group
Location: Minnetonka
Posted on: September 4, 2024
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
The Senior Communication Specialist will support the
UnitedHealthcare Community & State Communications Team, part of
UnitedHealthcare's Corporate Communications Department. This is a
rare opportunity to work on a team delivering best in class
communications to advance the reputation, credibility and awareness
of UnitedHealthcare Community & State, which provides diversified
solutions to 32 states plus Washington, D.C. to care for nearly
7.68 million members-the economically disadvantaged, the medically
underserved and those without the benefit of employer-funded health
care coverage.
In this fast-paced role, you will have opportunity for growth among
a supportive, collaborative team laser-focused on delivering
high-quality communications to internal and external stakeholders.
Each day will bring something different - you may be monitoring a
news media inquiry, editing a press release or communications plan,
partnering with an executive on a speaking engagement, or
developing media reports - so a successful candidate will thrive in
a dynamic, collaborative environment and enjoy juggling many
priorities at once.
The successful candidate must have very solid organizational,
client management and project management skills and be comfortable
interacting with employees at all levels, including senior
executives. The candidate must possess superior writing/editing
skills, be adept in strategic communications and public relations
planning/implementation, have working knowledge of the news media
environment, and have experience handling time-sensitive and
confidential communications.
You'll enjoy the flexibility to work remotely * from anywhere
within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Reputation Management & Media Relations
Evaluate and coordinate external speaking and event engagement
requests for C&S senior executives and health plans
Provide communications support for initiatives like Community &
State's social drivers of health (SDoH) partnerships, including
attending conference calls, research/development of communication
materials and creation of key messages
Evaluate, research, monitor and track media inquiries
Create media coverage reports and status reports
Support research of industry trends, competitor intelligence and
stakeholder/audience analysis
Communications & Public Relations Planning & Execution
Support writing, editing and approvals of content including
communications plans, press releases, pitches, media alerts,
talking points, key messages and media briefing documents to ensure
deliverables are error-free and brand-compliant
Provide tactical and strategic communications support to national
and local communications and Open Enrollment integrated media
campaigns
Develop themes that weave campaign materials together to tell a
cohesive narrative
Build trusted relationships with internal stakeholders including
internal communications, social media, marketing, policy, external
affairs and legal teams
Monitor and measure communication strategies, plans and
deliverables by designing reports, surveys and research to improve
outcomes
Team Support
Serve as primary point of contact to process and track invoices in
a timely and accurate manner
Learn, maintain and develop team's processes including media
monitoring, reporting and client engagement processes
Participate in and/or lead project meetings, compile meeting
agenda/meeting materials, draft meeting notes and coordinate
meeting follow-up actions
Coordinate logistics and tasks for news media tours and
spokesperson preparation
Serve as subject matter expert on Community & State business
including growth goals, products, target customers, and
competitors
Exhibit behaviors consistent with Enterprise Communications Common
Language of Leadership competencies for communicators: critical
thinking; vision & strategy formulation; uncertainty & ambiguity;
and conflict management & agility
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. Years of
post-high school education can be substituted/is equivalent to
years of experience.
Required Qualifications:
5+ years of experience in a corporate communications, public
relations or communications role (i.e. either in-house in a
corporate communications environment or in an agency
environment)
3+ years of experience in Microsoft Office (Word, PowerPoint,
Excel, Outlook, Teams)
1+ years of experience in project management
Experience in a fast-paced client delivery environment
Proven experience in writing and editing, including working
knowledge of AP style
Preferred Qualifications:
3+ years prior experience within the healthcare industry
1+ years of experience in client management including serving as a
strategic communications counselor to senior executives
Bilingual in (English/Spanish)
Proven experience managing or contributing to communications/public
relations strategies to favorably influence stakeholders' sentiment
on complex healthcare policies
Proven experience or working knowledge of news media landscape
and/or government relations approaches and tactics
Soft Skills:
Solid written and verbal communication skills
Ability to work under tight time frames and think outside the box
with strong emphasis on overall quality
Ability to handle confidential and sensitive information with
discretion
Interest to learn about complex topics influenced by public
policy
Ability to work both independently and as a member of a team
Demonstrated ability to grow and maintain strong working
relationships with key internal and external stakeholders at all
levels of an organization
Must be able to promote and ensure client management best practices
and client satisfaction via timely and accurate responses, clear
communication, and ongoing education of communications policies,
processes, and procedures
Supreme organizational skills
Self-starter with ability to think critically to formulate creative
ideas, recommendations and solutions to continuously improve
policies, processes and deliverables
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New
York, Rhode Island, Washington, Washington, D.C. Residents Only:
The salary range for this role is $70,200 to $137,800 annually. Pay
is based on several factors including but not limited to local
labor markets, education, work experience, certifications, etc.
UnitedHealth Group complies with all minimum wage laws as
applicable. In addition to your salary, UnitedHealth Group offers
benefits such as, a comprehensive benefits package, incentive and
recognition programs, equity stock purchase and 401k contribution
(all benefits are subject to eligibility requirements). No matter
where or when you begin a career with UnitedHealth Group, you'll
find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2
business days or until a sufficient candidate pool has been
collected. Job posting may come down early due to volume of
applicants.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO
Keywords: UnitedHealth Group, Minnetonka , Senior Communication Specialist - National Remote, Other , Minnetonka, Minnesota
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