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Data Analyst for ACC Contact Analytics

Company: Horizontal Talent
Location: Minnetonka
Posted on: August 5, 2022

Job Description:

Projects the candidate will be working on:

  • Conduct analyses on member contacts and experience to generate insights for the omnichannel teams.
  • Analyze data to uncover stories and themes and concisely present findings in a digestible manner
  • Generate actionable insights through metric monitoring and deep dive
  • Become a trusted advisor in the highly visible omnichannel domain.Ideal Background:
    • Bachelor's Degree in Statistics, Finance, Computer Science, Health Administration, Mathematics or related field and 5+ years of advanced analytics experienceTeam and Team size:
      • 1 Senior Manager, 4 Data Engineers, 9 Data Scientists.Top Responsibilities:
        • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
        • Generate Analytic insights from data
        • Communicate results to relevant audiences, seek and apply feedback into future iterations, and new analytic development
        • Data ETL and analysis from SQL and big data environment as neededSkills/attributes Required
          • Solid analytical expertise: data analysis, statistical analysis, data manipulation, data extraction and reporting (5+ years)
          • Experience with SQL, Hive, Spark and/or other data manipulation and statistical tools (5+ years)
          • Intermediate to Advanced data visualization skills, such as Tableau/Power BI (3+)
          • Adept at using Excel for analysis and visualization
          • Data visualizations and building compelling visual stories
          • Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and external customersSkills/attributes Preferred
            • Experience synthesizing analysis into actionable and easy to digest insights
            • Experience working with healthcare data
            • Experience in predictive modeling, data manipulation, reporting, and analysis
            • Advanced to expert proficiency with SQL, SAS, and/or other data manipulation and statistical tools

Keywords: Horizontal Talent, Minnetonka , Data Analyst for ACC Contact Analytics, Professions , Minnetonka, Minnesota

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