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Senior Digital Insights Research Consultant - Telecommute

Company: UnitedHealth Group
Location: Minnetonka
Posted on: August 6, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm) UnitedHealth Group's (UHG) Enterprise Digital Insights team is looking for a Senior Consumer Insights & Research Consultant to broaden its digital research capabilities. You will lead research and uncover key insights into the digital consumer experience by working collaboratively with business leaders, product managers, strategy teams, marketing teams, and other insights professionals. Your foundational research findings will help teams across the enterprise and will bring together key insights that will help to shape product strategy as well as help teams prioritize key improvements to the UHG digital user experience. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Lead qualitative and quantitative user research projects and work seamlessly with partners to support strategic initiatives across the enterprise
  • Partner with other insights professionals, including behavioral and market insights, to create holistic findings focused on the digital landscape
  • Lead research studies from start to finish using internal resources and/or through partnering with external suppliers
  • Track costs and manage project timelines for complex mixed-method research
  • Develop research briefs, questionnaires, and discussion guides to address key research objectives
  • Use a variety of analytical methods to ingest and analyze data (e.g. factor analysis, regression analysis, etc.)
  • Create compelling reports that are focused on storytelling with recommendations to help product teams determine how to improve the user experience
  • Assist with developing presentations for senior leaders to support and direct our business strategies moving forward
  • Structure results and recommendations that deliver unique insights, focus on storytelling, and create compelling use cases for change You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Bachelor's Degree in Human-Computer Interaction, Cognitive Science Experimental Psychology, Anthropology, Public Health, Statistics, Marketing Research, Marketing or related field
    • 4+ years of experience leading hands-on primary research for product teams in a market research or consumer insights function
    • Demonstrated knowledge and experience using both quantitative and qualitative research methods, such as ethnographic interviews, focus groups, usability studies, attitudinal research, concept testing, conjoint, maxdiff, etc.
    • Proven experience analyzing data (using multiple approaches) and reporting recommended actions to take based on research results
    • Skilled in designing, implementing, and managing complex mixed-method research projects
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
      • Experience building relationships with internal business partners, demonstrating strong collaboration and communication skills to bring together cross-functional individuals
      • Experience working for a research supplier and managing cross-functional teams at large organizations
      • Expert using advanced analytics (e.g. regression, factor analysis, etc.)
      • Expert using visualization tools, such as Tableau
      • Knowledge of healthcare and insurance industries
      • Organized, self-directed and efficient when managing projects
      • Superior creativity and passion for user research and design with a proven ability to inspire others. To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Minnetonka , Senior Digital Insights Research Consultant - Telecommute, Professions , Minnetonka, Minnesota

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