EDI Analyst (Remote)

Company: Ameripride Services, Inc.
Location: Minnetonka
Posted on: March 16, 2023

Job Description:

Overview: This position is responsible for daily oversight and operation of company's Electronic Data Interchange (EDI) with customers and vendors. Coordinate and execute related information systems practices and protocols to ensure data flows smoothly, without delay, and without error between Aramark Uniform Services and its trading partners. Serve as a liaison to users, departments, customers, and vendors by providing the guidance on all aspects of EDI services and provide EDI integration, data transmission set-up. Maintain harmonious relations with key vendors and customers' EDI staffs. Coordinate the determination and assessment of business requirements that utilize EDI systems, services, and technology for delivering successful implementations or upgrades. Responsibilities/Essential Functions: * Plan, organize and design, implement, document, and maintain a company-wide EDI solution for interacting with customers, vendors, and banks as required * Partner with EDI Developers for development of EDI application interfaces and maps in the areas of Purchase Orders, Receivables Invoices and Acknowledgments. * Research and troubleshoot EDI communication issues and provide technical expertise to customers to assist troubleshooting with their solution * Familiar with SOA B2B for EDI setup and configuration * Create and maintain onboarding documentation to provide to customers and vendors to easily interface with existing EDI solution * Assist customers and vendors in planning, testing, and implementing EDI solutions Develop custom configuration as necessary to support unique customer requirements * Monitor the health of EDI daily. Drive expert and quick resolution in areas that require attention * Expand on opportunities to increase the use of EDI throughout the organization, especially with customers * Maintain a high level of knowledge in the field of EDI and software by attending training, seminars, or educational workshops, and reading publications, white papers, and articles. * Meeting with clients to discuss their data interchange needs. * Testing and debugging the system. * Gathering user feedback on the accuracy, efficiency, and functionality of the system. * Adjusting and customizing the system based on user feedback. * Deploying completed systems and providing maintenance support. * Training end-users on the proper use of the system * Other duties as assigned by supervisor or manager Knowledge/Skills/Abilities: * Strong Knowledge in a wide variety of EDI concepts, practices, and procedures * EDI VAN and AS2 setups and configuration * cXML scripting knowledge is a plus * Self-starting, ability to work without direct supervision, managing own workload while asking for help when needed * Exceptional Customer Service Orientation * Demonstrated ability to work as a business partner with all levels and functional areas of the organization * Strong analytical thinker and problem solver * Excellent Written and Verbal Communication Skills * Ability to work effectively with external and internal customers Working Environment/Safety Requirements: * Remote-only office environment * The expectation is that the work week for this position is not tied to any precise number of hours, but rather is based on overseeing the EDI operations and support during normal business hours of a laundry rental business. As such additional hours may be necessary to complete required duties (for example, additional hours may include being accessible during non-operating hours, being available during non-operating hours or being available to work on weekends or holidays). Experience/Qualifications: * Bachelor's Degree in Computer Science, Information Technology, or similar field or equivalent IT work experience * 3 - 5 years' experience working as an EDI Analyst * Excellent written and verbal communication skills. * Ability to work in a fast-paced environment. * Proficient in the use of MS Office tools (Word, Excel). Preferred Education/ Experience * Proficient with cXML, ANSI-X12 document setups and deployment * Experience with ERP software * Experience with SOA B2B for EDI setup and configuration * Analytical thinking and troubleshooting skills. * Excellent knowledge of software design and architecture principals. * Ability to project manage and work with large teams. * Good interpersonal skills. * Experience with end-user training. Aramark does not provide visa or other sponsorship for this position. Benefits: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $85K to $95K, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Keywords: Ameripride Services, Inc., Minnetonka , EDI Analyst (Remote), Professions , Minnetonka, Minnesota