Technical Consultant (API Marketplace)

Company: Contech Systems
Location: Minnetonka
Posted on: March 20, 2023

Job Description:

JOB DESCRIPTION:
Title: Technical Consultant (API Marketplace)
Location: Remote/ Mn- Minnetonka
Duration: Right to Hire

Of the required skills listed, which would you consider the top 3? Please list your expectations regarding years of experience for each requirement.
Good communication skills with technical knowledge as this is external client facing role.

What experience will set candidates apart from one another?
Mature client facing skills - such as comfort with unkowns, active listening, and communication. Technical skills perspective - candidate good with analysis/troubleshooting/triaging experience using splunk, and general questioning skills to influence the technical framework for the client is important.

Are you open to candidates that would need to be 100% remote for the duration of the engagement?
Yes.

Are you open to candidates that cannot convert to FTE without sponsorship?
Would prefer who would not require sponsorship, however, I am flexible.

Primary Responsibilities:
--- Understand, analyze and derive insights on client needs, current usage, adoption of APIs
--- Collaborate with and influence product team to develop and enhance analytics on API usage, adoption, and behavior
--- Provide onboarding and ongoing support to clients and customer success team by responding to client queries, issues, knowledge sharing and technical support during onboarding and post-launch API usage
--- Conduct periodic information and technical working sessions with clients to create awareness of APIs or help adoption
--- Assist in development of internal best practices and processes as well as internal product development for APIs
--- Build relationships with and lead presentations to clients regarding performance, findings, and recommendations in collaboration with customer success team

Qualifications:
Required:
--- Experience with APIs/microservices, JSON/REST API framework and Object-oriented programming
--- 3+ years of experience with BI/analytics, Splunk reports, and dashboarding tools
--- Excellent written and oral communication skills and ability to document technical content
--- Willingness to learn, lead and adapt, and comfortable with less-defined information - Continuous learning is a preferred skill
--- Strategizing with biz to successfully onboard and increase adoption
--- Ability to work under pressure in a fast-paced, innovative, rapidly changing environment.
--- Ability to recognize gaps in business process as it's related to technology and recommend a resolution plan.
--- Ability to influence cross-functional teams without direct authority.
Preferred:
--- 2+ years experience with relational databases, SQL and NoSql databases
--- 3+ years of experience in technical/business leadership position
--- Proficiency with Microsoft Excel, comfortable working with large datasets
--- Familiarity with Cloud Infrastructure including Azure and AWS
--- Experience with system design of highly available and scalable applications
--- Experience with Spring framework
--- Familiarity with container technologies (like Kubernetes, Docker or similar)
--- Four year degree in computer science or equivalent experience
What does the interview process look like?
a. How many rounds? For Contractors, only one (upto 1-hour) with one person or panel of two persons would suffice.
b. Video vs. phone? Prefer Video to see the candidate at least briefly, if not for the entire interview.
c. How technical will the interviews be? It will be a mix of technical and behavioral interview to assess both the technical and client facing skills.
d. When do you anticipate starting the interview process? ASAP.

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Keywords: Contech Systems, Minnetonka , Technical Consultant (API Marketplace), Professions , Minnetonka, Minnesota