Full-Time Leasing Agent: Westside Village Apartments
Company: Highland Management Group, Inc.
Location: Minnetonka
Posted on: January 26, 2023
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Job Description:
Leasing Agent: Westside Village Apartments
Position: Full-time, 40 hours per week.
Pay Rate: $18-20 per hour
Hours: Monday-Friday: 9:00 AM - 6:00 PM
Weekends as needed.
www.highlandapts.com
About us:
For more than 50 years, Highland Management Group, Inc. has managed
35+ rental apartment and townhome properties across the Twin Cities
metro area. We strive to make our communities a place our residents
love to call home.
We are proud of our humble beginnings and offer a unique team
atmosphere. Our employees are like family and are our most
important asset. In exchange for their talent and drive, our team
is provided with an engaging workplace and the resources they need
to learn, thrive, and grow in their careers. At Highland, we want
you to realize your full potential, and we will help you get
there.
Diversity and self-expression are fundamental to our organization.
We acknowledge the challenges in our industry and strive to develop
an inclusive culture where everyone has a voice. We value respect
and empathy, and we believe that a diverse and inclusive workplace
makes us a more relevant and equitable company. We welcome people
from all backgrounds, ethnicities, and cultures. Highland
Management Group, Inc. is an equal opportunity employer. We do not
discriminate based on race, color, ancestry, religion, national
origin, sexual orientation, age, gender identity or expression, or
any other legally protected class. We believe in celebrating
differences and embracing everyone fully. This includes employees,
residents, job applicants and outside vendors.
Benefits And Perks:
Health Insurance
Health Savings Account (HSA)
401(k) Plan with employer match
Life Insurance
Dental Insurance
Short-Term Disability Insurance
Employee Rent Discount
Employee Assistance Program (EAP)
Paid Holidays
Paid Time Off (PTO)
Free use of amenity spaces at any Highland property! (Party rooms,
swimming pools, fitness centers, dog parks and more!)
Job Summary
The Leasing Consultant provides leadership, work direction and
support to onsite part-time Leasing Consultants. In partnership
with the Property Manager and Assistant Property Manager, this
position sets strategic direction for the leasing team to achieve
company goals. The Leasing Consultant is involved in areas such as
collections, resident relations, maintenance, and compliance with
company safety program and all laws and company policies.
Essential Job Duties
Leasing
Understand and strive for all community leasing goals with
professionalism
Ability to lease apartments that best suit the prospect's desired
needs
Daily monitoring of curb appeal, vacant units, and tour path each
morning to ensure that everything is orderly and prepared to exceed
all expectations for prospects on tours, as well as the overall
apartment community
Follow-up with prospects through email and phone responses to
schedule tours and ensure a positive customer experience
Meet with new prospects and provide expert information on apartment
homes in a kind and helpful manner to meet occupancy needs
Process applications and gather the proper rental verification that
supports the application approval process and prepare all move-in
documents
Conduct move-in walk-throughs and ensure all move-in requirements
are met
Provide excellent customer service while maintaining courtesy,
respect, and sensitivity for resident service
Must be knowledgeable and adhere to Fair Housing Guidelines
Marketing
Perform regular market research activity to understand what the
competition is doing
Collect rental information data as requested by Management
Resident Retention
Assist in planning resident functions. Attend & participate as
needed
Receive all phone calls and in-person visits. Manager, Listen to
resident requests, concerns, and comments
Quickly delegate maintenance work orders and follow-up as
needed
Qualifications
Education and Experience:
High school diploma or GED required
Minimum of 1-2 years in Property Management or equivalent
experience
Demonstrated leasing experience, one year minimum
Knowledge of Microsoft Office, including Word, Excel, and
Outlook
Skills and Abilities:
Ability to use tact, diplomacy and a courteous manner when dealing
with co-workers and the public
Excellent decision-making, problem solving, and time management
skills
Ability to manage, coach and lead teams
Strong attention to detail
Ability to work collaboratively in a team environment
Comprehension of Federal Fair Housing laws and any applicable local
housing provisions
Keywords: Highland Management Group, Inc., Minnetonka , Full-Time Leasing Agent: Westside Village Apartments, Sales , Minnetonka, Minnesota
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